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Midtown East >
Posted by NYC diner on 03/17/2013
I had poor service when I had dinner there a few days ago. When our waitress delivered the main courses to the neighboring table she actually set the dirty appetizer plate from that table on OUR table. I've never had that happen ever, not even in a diner. And two bites into our dinner she asked us if we wanted anything else because the kitchen was closing. We assumed she meant more sushi or something, but apparently (we found out later) we were supposed to have ordered dessert and tea then. She was just rude about it and it's not like it was late. The sushi was really delicious and fresh, and it's a pretty place, but if you want to be treated nicely (and to not sit with your neighbor's dirty dishes) you might consider going elsewhere.
Posted by Geogesmith on 11/28/2010
I don't drink green tea and tap water so I had no problem with the service . The sushi here very fresh and big slice . Love the spicy mayo.
Posted by Y39 on 11/28/2010
Sushi was good so far.
Posted by Anonymous on 06/28/2010
The only time I ever have wrote a review is when a place is horrendous and that was like only a 2 times. However, yama is so good i am compelled to write a review of how good it is even though this may give away my secret spot. I have no idea what some of these bad reviews are as I eat and order from there many time and it is consistently amazing in food decore and price and surpases haru, sushi yasuda, hatsuhana especially when compared with price. The fish is some of the freshest i have ever had.
Posted by Anonymous on 05/15/2010
I have been a loyal customer of the Yama chain for 11 years now. My wife and I have been dinning in the Irving st location since we started dating and we love their fish quality and food selection. When we heard the news that the Yama empire is opening a new location on 49th street, we were more than ecstatic because we work in midtown and boy were we WRONG!! Yama has successfully hired the rudest group of people, from waiters, waitresses, to the 4 sushi chefs and the maitre-d’. This location is a SHAME to the Yama name! Everybody works in that location is least described by “cocky” but to serve them justice, you can safely call them “rude”. We didn’t only give 1 or 2 chances but we’ve made 4 visits but THISIS IT!! WE really can’t take this embarrassing service anymore! Try to ask them to be seated in a boot, you get the “No” answer and the “Go …. Yourself, we’re better than you” look. They claim they keep it for parties of 3 or more but more than 50% of the time you see couples in them. Try to ask for a glass of water, you get “Ahh, not again” sigh! My wife today asked the sushi chief for some white rice with her order and boy did he make her feel awkward. He kept making fun of her and taking in Mandarin (Notice not Japanese, none of them are authentic Japanese sushi chiefs). He kept discussing it with the waitress who gave us the look, who spoke to the maitre-d who also gave us the look! Same goes for asking for anything else from Green Tea to extra rolls to order later! Bottom line, if you want to some above average fish and be treated like a slave and pay top money for that, this is your place!!
Posted by buckmaster on 06/04/2009
My normal sushi lunch spots in the neighborhood were full by 1pm...so I rolled the dice and tried Yama.....next time I think I will take my chances eating raw fish from Dagostino's. Very poor quality fish...poor selection. Truly an embarrasment for the neighborhood. The decor was great however...they did a wonderful job on the renovation....but I would rather eat fresh fish, than be in nice surroundings.
Posted by Anonymous on 04/16/2009
This may be one of the poorest sushi dinners I've ever had. Seems to be run by non-Japanese people who don't understand the importance of fish quality. I was actually served four pieces of imitation crab meat on my sashimi platter. Only the salmon was acceptable; everything else was subpar. Go there if you don't care about getting authentic sushi and just want a nice ambience...