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Midtown West >
Wu Liang Ye
Posted by Anonymous on 08/30/2009
I have never before encountered a more rude staff. In the past I ignored the fact that the chicken and the scallops were inedible because they tasted old or re-cooked at times because the other menu items were good. Putting up with the hit-or-miss quality is one thing, but putting up with their rudeness is another. When a pick-up order wasn't complete though paid in full, they acknowledged the mistake but refused to offer a partial refund. Even worse, they publicly berated (to the point of yelling at) the customer for asking for a good faith gesture of a measly $4 refund from a $25 bill. The extreme rudeness spoiled my meal.
Posted by Anonymous on 08/11/2009
This place is our favorite Chinese place in the city. While the prices are a little on the high side (for a chinese place), the food is spectacular. The taste is fantastic, and always served HOT. In fact they bring the food to individuals as it is ready instead of when the food is ready for the whole table. This is the only draw back unless you don't mind eating in front of your company. My 2 biggest raves about this place is the discernible ingredients and the atmosphere. Nowhere can you order Chinese and have get stuff you don't recognize, but n0t with this place. If you order Chicken in garlic sauce. You get chicken in garlic sauce with 2 other vegetables mixed in; that's all!! No water chestnuts, baby corn, and the other items you have not idea what it is. The other biggest factor is the rest of the patrons. Every time we go we are usually the only non Asian people in the place. How can you go wrong. Plus its only 2 blocks away from Radio City and Rockefeller Center. YOU HAVE TO TRY THIS PLACE!!!!!
Posted by Nikki on 04/22/2009
This is by far the best Szechuan food in the city and arguably the best Chinese food. I work in mid town and have been ordering Wu Liang Ye for years for lunch. I live in the West Village and recently a Grand Sechuan has opened near me. THERE IS NO COMPARISON ! For price, value and quality GS just does not compare. I will agree they are more service oriented and friendly. But that's part of Wu Liang's charm, they are brusque and hurried. They can afford to be. They are not losing any customers. The best dishes : Ma Paul Tofu, chicken with spicy garlic, beef with capsicum, Yibin City Stringbeans, Angel Hair with shrimp. It is a mistake to order egg rolls, Sesame chicken and wonton soup. Stick with the Szechuan specialties. I return to this restaurant again and again. Delicious !
Posted by Todd from Midtown on 02/27/2009
In short, as they served the soup, a waiter placed the check on the table - when I asked if this was our check as we haven't started eating yet, he said "You don't need to worry about it". When I said we weren't ready for the check yet, he walked away muttering. More surly service followed. This was at 1:30 pm, and half of the tables were open. Ignore the Gourmet mag and NYT reviews - the food was run-of-the-mill greasy Chinese, and you can be sure I will NEVER set foot in there again. Please also note I usually scoff at reviews that center on bad service as being the product of perennial whiners - this was breathtaking and deserves to be called out.
Posted by lsat32 on 02/25/2009
Really great food - the braised beef in hot oil, chicken with hot capsicum peppers, asparagus with Yibin city spice, and most of the other dishes we've had here have been really excellent. A rare exception was the baby bok choi, which was a bit boring and mushy. But overall it's outstanding. The service varies between brusquely businesslike to downright rude (one night it was full and we didn't have reservations, and they basically pushed us out the door while yelling that they had no tables), but that's kind of part of the experience IMO ;)
Posted by anonymous on 02/08/2009
If you are looking for some authentic Sichuan dishes without having to go to Flushing or Chinatown, this place is a not a bad choice. However, what really disappointed my wife and me the most was the poor service and attitude. Given the more expensive pricing and its relatively nicer decor compared to many Chinese restaurants, we expected the service to be commensurate to the more upscale look of this place. We paid with a credit card but left a very decent tip in cash for the waiter. While we were still sitting and sipping tea, the junior manager (or one of the men in suits), upon picking up the signed credit card bill, pointed with his finger at the cash and gestured for us to give it to him, while he was standing directly next to our table! My immediate thought was that this man needed a basic lesson in manners and etiquette! A curt and brusquely mumbled 'thank you' was his response. On our way out, we passed by the staff: no smiles & no thank-you's. Other things we noticed: - Some of the dishes came out slowly, and arrived during the middle of our meal. - At a nearby table, a customer gently pointed out that his dining-ware and silverware was still dirty; to the fluster of these diners, the dining-ware was replaced by dining-ware and silver that was also dirty. Even though the food was decent, our experience left enough of a bitter taste that we will never be going back. Poor service at Chinese restaurants is nothing new. But I would rather pay 60% as much and go to a place in Chinatown that offers equally if not better food. If you are looking for good quality Sichuan cuisine in the same general area, I found that Szechuan Gourmet offers good food at cheaper prices, and they give you something that this restaurant does not: smiles, thank-you's, and an appreciation for your business. That place also tends to attract more customers, and now I think I know why.
Posted by david on 02/02/2009
amazing that people are on here complaining about the american chinese food. this is not the place for it. There are plenty of other options in Midtown for that. Szechuan specialties here are the thing - double-cooked pork, dan dan noodles, ma po tofu, etc etc. Never go wrong with that stuff. Service is always fine. Nothing special. Don't care. I eat here once a week when working from my office down the block.