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Midtown West >
Wu Liang Ye
Posted by Phillyfamily on 05/13/2012
We just had dinner this evening at this restaurant. Visiting from Philly for a special mother's day, my daughter had chosen this restaurant for our pre-theater dinner. The unsmiling, stern waiter got two out of four dinners that we ordered wrong. When we explained the problem, the waiter looked angrier and walked away, leaving us uncertain whether we could expect any resolution. No apology, no words at all. We sat there baffled until we could get his attention. After seriously reprimanding us for not being clear enough when ordering he muttered he was replacing one meal. How does this place stay in business? We order these same meals at every Chinese restaurant and they are pretty basic (my husband likes very spicy vegetarian food, but not my daughter) but her veggie meal was cooked the same as his, extremely spicy. He didn't come near us again to ask if we were ok. We had to ask for water glasses to be refilled. Food was average and overpriced. The experience cast a pall on our mother's day. My daughter apologized for choosing this restaurant. I felt terrible for her. Please don't patronize this restaurant.
Posted by Very disappointed customer on 05/04/2012
Just had dinner there; The waiter was surprisingly rude and careless; Food was salty and in very poor quality; The price is ridiculous with such bad combination of food and service; Please don't waste your money.
Posted by Carmen A on 11/14/2011
The ladies that take your order are extremely! They talk like you are bothering ny taking you order. Get new person to anwer your phone and be pleasant when taking phone orders...
Posted by anonymous on 08/31/2011
I am a veteran of many a Chinese restaurant and was sorely disappointed in virtually every way. The food quality was poor - what it lacked in substance it made up in corn starch and salt. I can appreciate experienced wait staff, but these folks were south of ambivalent, careless and slow. I would say the prices were low, but given the substandard quality, any price was too high.
Posted by DLW on 08/30/2011
Lunch is over priced, service is always disappointing, spring roll is standard, but soup must be requested, unless it is request, it comes with roll, yet no one asks you what you want, they just try to squeez more profit. In summary, expect ok food, but below average to bad customer service
Posted by HedgeFund1 on 08/16/2011
We called for reservation, had some questions as we were a large group. Well, the woman that answered was rude with an attitude. No thank you for calling, good bye, just "click". Needless to say, we went elsewhere, I don't spend money where people are rude. I've been there before, this was the first time I had to speak with someone
Posted by Steven T. on 07/05/2011
I thought the food was not bad considering this is midtown that we are talking about. However, the waitstaff was rude and felt like ignoring us. Overall, with price, service, food quality together, I don't think it is worth it.