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Posted by Jordan on 11/18/2007
Indifferent and rude service all but destroy what could be a great experience. Celebrated a birthday at Wolfgang's on Friday night and, despite telling our server that we wanted an after-dinner celebration, our request was inexplicably ignored when we didn't "order dessert". I tried to explain that ordering dessert would ruin the element of surprise but (as expected) logic was lost on the zombie waitstaff. Management was equally surly. Bottom line is ... A great steak is easy to find in Manhattan at these prices. There is no need to suffer through indifferent and surly service. Would stronly advise others to take their business (and money) elsewhere.
Posted by Anonymous on 10/08/2007
I came here with my boyfriend for our anniversary. We ordered alot of food and drinks. I sent one small side dish back because it wasn't good and I was literally treated like a criminal. Three waiters came to convince us to keep the dish. The waiter said that they aren't allowed to take anything back once we have tried it unless they scrape the food off our plates and send it back. So here we are in an elegant place eating a great meal, and the waiter is scraping our plates in front of everyone, for a lousy $7 potato. Humiliating! There are so many great places to eat steak. Go somewhere else and keep your dignity.
Posted by Anonymous on 09/20/2007
Do not waste your time or money on this restaurant. By far the worst steakhouse meal I have ever had, and I have had a lot. The steak was over charred, completely dry and was void of any dry age steak flavor. The potatoes were so burnt that they were inedible. The service was absolutely poor. I have never been treated so poorly then I was at this restaurant. Service staff and management were not good.
Posted by jack-n on 08/27/2007
If you want to: 1. Book a table and then wait 1 hour for it in a noisy bar. 2. Be treated by the maitre'd as if he is doing you a favor. 3. Dine in an unbearably noisy place. 4. Get your steaks prepared NOT the way you want them. 5. Pay a LOT. 6. Enjoy a good steak (but not better than in at least half-a- dozen other NY steakhouses. 7. Belong to the hype scene. Then Wolfgang's is a place for you.
Posted by Anonymous on 07/19/2007
Because of that tile work, I give atmosphere a 4. Even though the place is very noisy. But the steak was mediocre--and burned in a number of areas although ordered rare. Inside was overdone for "rare". Service, rude, perfunctory, impatient. For this he wants a big tip? And for $260 for two--fuggadaboutit!
Posted by ara cpa on 07/07/2007
The food is wonderful. Both this place and Ben & Jacks are serving great steak. The difference however is the noice level. You can talk and enjoy at Bens. This place you need ear plugs. It's almost to much to bear. I don't think I could go back again.
Posted by doctorted on 05/29/2007
Classic NYC Steakhouse Ambience...Dark Wood and a great tiled ceiling... Spacous and roomy. Waiters were great even if they do look like Peter Lugar fossilized retirees. Portions are enormous. Jumbo Lump Crab Meat Appetizer was both jumbo and fresh. Caeser Salad had a fresh,cheesy dressing with buttery garlic croutons. Bread consisted of a nice assortment of rolls, the onion was excellent. We shared the filet mignon which was huge; cooked and charred perfectly. The German Potatoes are in a class by themselves. The only weak point are the desserts. A bit classier than PL with less hype and ajita. While the steak might not equal " The Shrine of Steakhouses", it is definitely very good, worthy of its storied pedigree and gives it a run for its money.