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Posted by Bre on 04/30/2008
My husband LOVES barbeque so after reading about this place in Time Out Magazine I decided to take him there for dinner - it was a mistake. I called to make a reservation, the hostess told me that I couldn't make one and assured me that plenty of seating is set aside for walk-ins and we should have no trouble being seated for dinner. An HOUR after arriving we were finally taken to our table which by the way was not even prepared, so another 5 minutes to find someone to do that before we could be seated. My husband asked for water and it never came so I got up to get it. He asked for a pitcher or bottle of water for the table and that never came either. Trying to move on with our evening, we then ordered appetizers and entrees. About 15-20 minutes later I asked about our appetizers and was told they would be out shortly. Another 10 minutes later the server brought out our appetizers and entrees. We complained to the manager who was very apologetic. The manager is a super nice guy obviously working hard - the problem is is that he's the only one working hard and the only one concerned about customer service.
Posted by Horrible on 04/29/2008
Had saturday night res. The hostess tried to sit us at four different tables and all of them were occupied. We odreder food at 8:30 and at 10:30 we did not have our food and they were out of the brisket. The menu is very limited so there was nothing else my friend could eat. One person in my party never got their food. The staff was clueless and the food that I did taste was ok (How hard is it to make roasted chicken). If want to check it out, just go for a drink.
Posted by Jason Boehm on 04/29/2008
“You can only have a table,” our hostess said as the three of us walked in Monday afternoon at 5:15. Never mind we were their only customers. We hadn’t even asked for a booth. But whatever. Wildwood obviously was gearing up for a big night, judging by the massive amount of servers idly standing around. Our server was polite and helpful, but she couldn’t save an awkward, mediocre dinner. The brisket tasted like processed meat sliced on a deli slicer. I have never had a very low-fat brisket, nor would I ever want to again. The “Three Pigs” sampler – a giant sausage, three small ribs, and a tiny portion of pulled pork - was good but hardly worth $22. The plate included two sides (I had creamed spinach and cole slaw), each of which consisted of about four bites. My other dining companion had the rib sampler, which he deemed OK but nothing incredible. The iced tea ($3.50) tasted instant. We waited a good half hour for the food, even though we were one of only two tables. Two suggestions for the restaurant: provide the customers some bread or other sustenance until the food arrives, and bring some sort of bowl or pail to put the rib bones. Wildwood will probably get better as the management fixes the many snags and inconsistencies that normally accompany new restaurants. Either that, or they won’t last very long.
Posted by Anonymous on 04/28/2008
Went to Wildwood on Sunday night and was very disappointed by the experience. The wrong food was brought to our table 3 times. I ordered the rib sampler, which was all fat. The sides were good, but really really small (the regular-sized sides have steakhouse-like prices). Agree with the earlier posts that the sauces were putrid - seems like in an attempt to be different (eg., chipotle rasberry) went askew. Stick to the other BBQ palaces in the city.
I went with my friend sunday eve, and sat in the bar table area. it was busy for a sunday night, most tables were taken. the music was great, a mix of country and bluesy rock....not cheesey folk stuff. the crowd was young professional post baseball game and neighborhood local casual types. our waitress was funny, personable, and knew what we should order. we took her direction and ended up sharing a sampler plate of chicken and spare ribs...yummy! chicken was moist and the ribs were excellent. smoky flavor and sweet crusted goodness on the outside. the cornbread was a little dry and cakey but the coleslaw, beans, and potato salad were tasty, good sides, though a bit small to share. Next time we'd order the "regular" size instead of just the 2 accompanying "sampler" size. Drinks were great. We had a raspberry shrub, mint julep (strong) and some "cold ass beer". Silly to order- but easy drinking and great with our food. In any case, we'll definitely be back! Especially, when the flat screen tv's are working in the bar area...we really like this place.
My wife and I had dinner at Wildwood on Sun night on the early side and there was already a good crowd. Food was ok to good but the service was slow and when we inquired about our appetizers after waiting 30 min the waitress acted like we were bothering her for asking. I will give it a few weeks for them to sort out the kinks before trying it again.
Posted by gramercygusto on 04/27/2008
i went with a group of 10 for a bday dinner. despite having a reservation and a promise from the host to be seated promptly, we waited 35 minutes for a table. we started the night by ordering drinks for the table: 5 pitchers of sam adams summer ale, which was a good choice. after drinks, the meal went down hill. the appetizers and sides that we ordered for starters (bottle caps, mac and cheese, and a couple others) were tiny. we all felt like it was overpriced. for example, the mac and cheese bowl contained approximately two ounces of food and probably cost $1-2, but they charged $7 for the bowl. as for our waiter, he was a jolly fellow with a good attitude but his service was poor. it seemed like it was his first day waiting tables. at one point, he asked everyone to push the finished plates and glasses towards the center of the table, lest the busboy have to go to the trouble of moving around the table and picking up the items one by one. in addition, the restaurant messed up four different dinner plates for our table. two of the plates were wrong again the second time aroundone of which was the plate for the bday girl. when she explained to the waiter that the meat on her plate was all fat (which it was), he did not offer to bring out a new decent plate of meat he simply asked if she was trying to say that she was done with the plate. furthermore, my baby back ribs were quite dry, which was both surprising and disappointing, given that baby back ribs are supposed to be more moist than other types of ribs. to apologize for the disaster thus far, the general manager brought out complimentary desserts for the table (which as a whole were respectable 3 out of 5 on the sweet tooth scale). however, he did not remove the incorrect dinners from the tab. ultimately, the bday girl was charged full price for a dinner she did not eat. well, at least she enjoyed the good company despite the subpar meal. to be clear, i won't be returning to this place or recommending it to anyone.