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Midtown South / Chelsea >
Posted by Mary Beth on 12/09/2013
I visited this location on Sunday I have to say it was a big crowd and I was scared to order food and dine in with my kids but I took a chance. I ordered 2 kid burgers with fries and a turkey sandwich for myself. As I waited for the food there was a man who was very attentive toward all guest waiting for their food orders since their were a lot of people waiting for their food, he would deliver food to the other tables and check other tables letting other guest know their food is on their way with a smile and so being courtesy towards the guest. I have to say little things like that go along way because there are times when I dine out with my children and our food have taken along time to come to our table but no one notices us. I will most definitely be visiting this location with my children because of the employees and their patience with a lot of adults and their screaming children.
Posted by bree on 11/19/2013
I never write reviews but can't help myself after our experience last night. We went there at 6pm with our three small kids after class at CP for a quick bite. The place was not crowded. We ordered two mac cheeses, a burger and a blackened chicken sandwich. Our friends ordered right after us. Their food came out before ours and 10 mins after they were served I asked if they could at least give us the kids mac and cheese so they could get started. The woman serving the food had so much attitude and so incredibly rude, she just slopped it into the bowls and handed it me. We waited another 30 mins for our burger and sandwich. Huh? when I asked why it took so long they said because the chicken needed to be cooked. OK, then why not tell people it will take a while before we ordered it. Our friends were done eating before our food even arrived. On top of it, the food was unappetizing.... My husband could barely eat the sandwich. Our meal cost $47 (including some juice boxes and water), what a waste of money and a disappointing experience. Next time we will walk to 10th ave and get something there. Even with the avenue block walk, it still would have been quicker, better and cheaper.