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Posted by Doug on 08/12/2008
Why is there a crowd pouring out onto the sidewalk to get into this place? Everything was fine, but nothing special. Seriously, anybody with two burners on his stove and an equal number of opposable thumbs could make anything these guys offer. The East Village has so many excellent restaurants, including many in this price range, so I don't get the popularity of this one. If you're looking for really basic home-cooking, you are too lazy to do it yourself, and you don't mind paying like six times what you would pay in a grocery store, then this place is for you. But if you're looking for something that might test the limits of even the most amateur cook, walk a block in any direction, close your eyes, turn around three times and point. You're bound to do better.
Posted by AlphabetBurgerMan on 07/08/2008
First off, the burger: typically substandard bland taste (this is meat after all, let's at least try to bring out some of the flavor!), typically overcooked, inevitably I found small pieces of bone in a large number of bites which is always a sign of low quality beef. Yuck. Any putz with some ground beef, an egg, some worcestershire sauce, ketchup, and a freaking Foreman grill could put this burger to shame. The bun: I love portugese muffins and burgers. It's an outstanding combination. Except here. Portugese muffins should be *slightly* tough, with just a touch of crispness. The buns here are essentially stale crackers. Hard to break even with your bare hands, forget about subjecting your gums and teeth to it. The Fries: quite frankly, french fries are one of my favorite things about trying new burger joints. Real burgerheads know that fries are the window into a burger joint's soul and true motivations ($$$ or flavor). Passing by one day, I saw that Westville offered a variation of shoestring frieswhich are my favoriteand that's why I stopped in to begin with. What a dissapointment. These fries have that slight cardboard texture that leaves a very uncomfortable film in the back of your mouth, like the kind they serve at a roller rink. I've worked in a lot of restaurants (in the Deep South no less), and I know what's up with fried food. These fries were overcooked in old, old grease. All the telltale signs were clear from my first glance at the plate: orange-ish color rather than yellow, and deep brown lines of grease burns, the signal of old, stale fry-on grease. I could hazard a guess at exactly how old the grease was based on my experiences in cooking, but I'm not trying to get anyone in trouble. :) The service was *terrible*. I don't even want to get into it, suffice it to say, whoever "manages" that place is no good at it. Pretty much zero customer service. That attitude might fly in the West Village, but you can keep it out of the East Village, thank you very much. Owner's, simply look around and see what stays open in the neighborhood year after year: friendly establishments that place a premium on taste, value, and service, not paint jobs, outdoor seating, or snooty ironically uninformed attitudes. The waitstaff was nice enough, though. And our waitress seemed to agree that the food was typically junk. Oh well, if only they could have told me that before I sat down.
Posted by Anonymous on 06/17/2008
I went with the friend and ordered the special fried chicken. The first piece I opened up came out ice cold in the middle and raw. Nothing says summer like raw chicken. I had the waitress take it back, and what I got back were the same three pieces which took eight more minutes in the fryer. All the pieces were dry and terrible. The mashed potatoes, which had not been removed from the plate or kept warm in anyway, were of course cold. What was "special" about any of this? The only reason I'm giving it two points for food is because I got two bites of my friend's burger which was excellent. If I ever go back, I'm sticking to something that they know how to cook.
Posted by Anonymous on 05/31/2008
Westville East has always been one of my go-to delivery spots and I would consider myself to be a big fan of the restaurant generally and the delivery in particular. That being said, the last three times I've ordered the food has been noticeably worse than usual - overcooked chicken, undercooked fries, congealed sauce on the soy green beans (which are usually one of my favorites). It seems strange that such a great place would lose its bearings so suddenly - has anyone else noticed this or am I just getting unlucky?
Posted by Anonymous on 04/20/2008
Having read the poor reviews posted in December of 2007, I feel the need to retort. I shared a meal during my short stay in the Big City during the holiday season of December, yesteryear. Arriving with a fresh set of buds, (the taste ones, silly), from Oregon I found the food, persona and service to be on par with any eatery that knows what they are doing. As a food fiend, tastings tend to be at the mercy of my mastication modus operandi. However, with such basic comfort food, it doesn't take much talent to decipher, "Taste's Good" and "Taste's Okay". Honestly, unless you are talking about Vegamite, does anything really taste poor enough to rate it...."BAD"? With regard to the service, we were presented with a very upbeat young woman, even towards the end of a long work day. As anyone who has been in the food business will attest, those last minute walk-ins are a double-edged sword. You want the business, yet you also want to get home and/or suck down a bottle of suds while watching SportsCenter. She took our order, remembered everything, and even joked around a bit, remaining a person, versus just a worker 'doing her job'. The feel of the place was EXTREMELY unpretentious. I can only imagine what the previous place was like, if those of you locals think the current tenant is contributing to the gentrification of the East Village. For my first visit ever, to Alphabet City, it was one of the highlights of my meal memories. You should all check it out and see for yourself.
Posted by Fan of Aaron on 03/05/2008
These two restaurants (original Westville on 10th St. near Bleecker) are my favorite in the city. W'Ville East has a bit more room than the other, but both are well worth the wait and are packed for brunch on the weekends for a reason. I have waited out in the cold for 45 minutes not only for the food and atmosphere, but to get my weekly fix of one of the most charming waiters I've ever had!
Posted by nbev on 01/23/2008
so it may be a tad bit pricey, but so worth it, food was deeeelicious and very fast and friendly service! i was in and out with a takeout order, and happily suprised with the deliciouss sandwich. recommend it anytime!