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Excellent food (really!), good service, and consistently reliable, except sometimes they closes the diner early, 9:30 or 10:00 at night. Watch out!

Excellent food (really!), good service, and consistently reliable, except Tuesday nights where they've got a guy working who really doesn't care. Not only is service poor and slow that night, he often closes the diner early, 9:30 or 10:00 at night. Watch out!

We used to love West Way, the foods good, the delivery service is good, the service inside the actual restaurant is good. The problem lately is who ever they have answering the phones at night. Hes rude and downright discouraging. Hes outright lied to us about when they accept orders when they call, hes messed up our orders and refused to fix them, hes verbally insulted us, hes refused to tell us his name or when the manager will be in. In short, give up on West Way if you're planning on ordering. What kept my husband coming back for so long was the food but because of him, its no longer worth it.

This is a great diner. The food is excellent, well-prepared and cooked exactly the way you ask. The service is variable. The waitresses are all great; the men, well not all are very good. No atmosphere, but who cares. The prices can't be beat; the food is better than you have any right to expect, and I am so lucky to live in this neighborhood!!

Having lived in several 'foodie' neighborhoods of NYC, I must say that this diner has some of the best french fries I've ever tasted in the city. My friend and I have ordered them several times (both in-house and delivery) and they are always amazingly fresh, crispy and perfectly salted. Their burgers are also very tasty and they have a respectable selection of smoothies for those more health conscious.

After looking at some reviews on menupages I decided to try out West Way for a late-night dinner. Unfortunately, the food didn't live up to the hype. The food came out lukewarm and bland in taste. There were four of us in the party, and none of us were really impressed with West Way. One member of our party ordered an omelet and home fries, which came out with french fries. The waitress stated that they don't serve home fries during dinner, but she should have said this when the food was ordered. French fries just don't really go with an omelet... We also ordered the buffalo wings, which were very soggy. I was hoping to find some decent diner options at West Way, but I won't be heading back since there are so many other options in the area.

West Way Cafe is a great local diner that delivers fast and serves delicious, freshly prepared food. Their Chicken Caeser Salad is awesome with an enormous serving of well-seasoned, grilled chicken on top. Onion rings are fresh and to die for, and their burgers and fries are a go-to favorite! The philly cheesesteak isn't bad either!