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Midtown South / Chelsea >
Posted by Florence on 06/20/2013
The food is standard fast-food fare -- nothing great or out of the ordinary. The price is pretty good for what you get. However, I feel that, now that they got me as a customer, the food isn't of the highest quality. For example, the sweet and sour chicken seems as if it's been refried. The same with the General Tsao's chicken. Will avoid these in the future. The woman who takes my order always does a great job.
Posted by Nathan j on 04/26/2012
I have been eating here a few times a month for years. The food is always great. I ask for special substitutions and they always honor it. The bad reviews shock me. I have always had a great experience.
Posted by Monica on 03/21/2012
I don't know whats up with all these poor reviews but everytime I order from Wengs, I get exactly what I've ordered in return and The people are always so kind. I've never gone up to the little restaurant but delivery is never any hassel for me. They are very respectful and I love the food there. If you're looking for great quality food for a couple of bucks, this is the place you might want to order from. Lunch time, they're pretty busy.
Posted by SUKI on 10/29/2011
Ordered from here, It took them 1 hour and 45 minutes to deliver when im only 1 blocks away. I called to complain and they hang up on me...
Posted by anonymous on 08/17/2010
Rude staff ruined lunch for the group. Ordered chow mein and received a vegetable dish rather than noodles. The "Chinese" owner/server claimed all chow mein is made of vegetables, not noodles, and refused to give any refund or replacement. Will not return here.
Posted by Neighborhood Customer on 04/12/2008
I have never had a tougher time placing an order over the phone. Food is OK, not better than the competition. But you can only taste it if you get to place an order. Only reason to order is that they take credit cards. Gourmet wok etc wont take cc.
Posted by Anonymous on 04/12/2007
sometimes the food's alright; othertimes it's inedible and the staff are rude and unapologetic.