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Every since they changed owners the quality has been lacking and the prices have gone up. As an example, I used to receive a fresh ground beef burger with a generous helping of fries. Now the burgers are processed and pre-made. And they skimp on the fries. I used to eat here once a week but now I only go there once a month. It's sad how fast and how far this once great place has fallen.

I just popped into Village 38 and I was very surprised with the quality of their food. I used to eat there in the past at least once a month - and always enjoyed thier cheeseburgers-today it was a complete mistake. I am used to eating a pure beef burger and what I had was a patty. Thier prices has went up and their quality of food has went down.

I work in the neighborhood- and with few deli choices I have taken to getting lunch at this deli. It is okay. The prices are not a bargain by any standards- but the sandwiches are fine. Skip the pizza. The service at this deli on the weekends is horrible, They really don't care. I have been there on two Saturdays and cannot get a sandwich made despite waiting and waiting. The food that they do have on Saturdays does not look fresh. Employees rolling huge boxes down stairs into deli area. Plain crazy. Changes are needed. Management should pay more attention.

I have been working in this area for about 13 yrs and have always bought my breakfast and lunch at this restuarant. I believe the service is outstanding. The fresh hot/cold food very delicious. The lady at the phone service has always helped me through out the years. She is very patient and knows her customers well. During the holidays, she does an outstanding job with catering orders and make sure everything gets delivered on time. The cook in the morning is unbelievable, he gets it right all the time. His cooking is to die for.

I stay away from this place, even though I work right above the establishment. Its good for fast and convenience, but the phone service is poor a lot of the times. They really don't care. The best part is when you order the food throughout the day price of the food would change. I was charged tax for a bag of chips during lunch hour?!?! I just left the bag of chips on the counter and walked away. I was their customer for about 2 - 3 years. Service has just been going down theh drain.

Mornings and Lunch time are always a massive rush, but that's to be expected for this Midtown West establishment. So what if you don't get "service with a smile?" The employees bust their butts and the food is pretty damn good (and cheap!!) considering it's your morning coffee (which tastes better than any other brand name joint around here, read: Starbux or D&D) and an egg and cheese sandwich or such. The pizza (if ordered by the pie) is REALLY tasty. Be sure to order your bagels and croissants or danishes before 10:30--they run out FAST.

The employees in here bust their bottoms in getting you the food you want, the way you want it! Your in NY, move quickly, be precise and you'll get what you want. Location is clean and always fresh food. Even when I don't get a chance to get there for lunch- I'll place a phone order and BRUNI gets the order right every time. Great spot to grab food and go. If your looking for a business lunch location go to another nearby place.