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This isn't a disappointing place to go and grab a bite to eat. The food is good, I always order from this place, they're a bit pricy, but hey its the upper east side.

Sometime 2010 Viand changed ownership. They had served the best diner Greek spinach pie this side of Astoria. No more. Cheeseboiger-you don't toast my bun anymore. French fries-not crispy on the outside and no longer last a visit in the fridge for midnight munchies. I had been about a $1,000 year customer for over 10 years. Wow, that's alot of $$. Anyway, Upside is new Viand is kind to try to accomodate for your business. Simply I hate to keep asking for those particulars I got spoiled into automatically expecting. Viand food still is very good by diner standards. It appears family run so they care, all is clean and presented well (even take out). I still highly recommend Viand as the best diner in Yorkville. Me--rather cook or order a different flavor since I know how good it used to be. My spinach pie...I'm waiting to go to Astoria for that.

I both order in and eat in at Viand. In both circumstances, the food arrives quickly, the order is always right, and it's generally delish. The place is a diner, so the ambiance is not why you go there. But the fries are crisp and not too salty, the spinach pie is fantastic, and the desserts are huge. I don't know what everyone's saying about rudeness: they're always very nice to us!

I have to second those sighting rudeness. I called for a delivery and got some older guy with an accent - he didn't bother to put the phone close enough to his ear or mouth for him to hear me, yet he barked at me for my "ADDRESS" repeatedly, instead of paying attention. This was the second time this happened - you get the "I can't be bothered attitude" and then your order arrives WRONG because of he's not paying attention and wants to get your order over with. It just happened again minutes ago when I called, so I said "With that attitude I'm calling somewhere else" and hung up. I won't ever be bothering with this place again, and considering how much I order from local diners, it is most definitely their loss.

Decent food, open late, the in restaurant service is not bad, the delivery service on the other hand is lacking. They regularly get orders wrong if you are ordering something that deviates from the menu in the slightest this includes asking for BBQ sauce and things without mayo.

This used to be the place to order from late at night. The burgers were always cooked perfectly and were delicious. The best around. Now the guys that answer the phone are so rude it is ridiculous. They are just jerks. The food is so wrong. The buns were even stale. The burgers weren't cooked correctly and they just task bad. It's a shame but don't bother.

As time has gone by they have steadily raised their prices and lowered the quality of ingredients. Some of the waiters seem to have studied in the Saddam school of rudeness and the service is spotty at best.