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Posted by cheryl alaya on 02/17/2014
LOVE the food: did not enjoy the dining experience We arrived there on a Monday, mid afternoon, and were seated almost immediately. Placed our order, but had to repeatedly ask the waitress for water. Of course, the alcohol we were paying for was delivered immediately. We enjoyed the salad we ordered: then the waitress asked if we wanted anything else, like it was the end of our meal. We asked for the burgers and fries we ordered, and she seemed surprised that we did not receive them yet. We finally got the burgers, but then had to ask that we get the spoon sauces that usually are delivered to the table. At that time, we were informed that we had a new waitress, and we were introduced to her. My burger, which should have been medium rare, turned out to be well done, so we tried to get the attention of the new waitress, who was taking a drink order for the table RIGHTnext to us. After she took their drink order, she ignored us, although she obviously knew we needed her help. So we flagged down another waitress, who returned my burger to the kitchen. After a long wait, I finally got my meal, after my husband finished his. What a great time we had! Then we complained to the hostess, who said that the Manager would talk to us. We were heading out of the restaurant, when we came upon the hostess again. So we told her of our dissatisfaction with the whole experience, and she finally got the Manager, who apologized and said he hoped we would come back again.
Posted by tbone on 01/28/2014
would NEVER wait in line for this place as food was just so-so finally went tonight as it was monday and cold out , so no wait the truffle fries were great , caesar salad was good - way too much dressing, not great and burger was just ok.. if I went again, I would get plain burger , as the cheese they put on it was unappetizing and you couldn't taste anything but that having said that, for 13$ there are many places to go get a fast food-ish better burger -
Posted by Davey Boy on 08/28/2013
Came here with a buddy, hoping all the raves I heard were justified. They were. We had the classic burger, the onion rings, and the fried pickles for an appetizer and all were delicious. Really, really good. We had the Jonah Hill waiter and he was fine, though I ordered my burger without cheese, and he didn't mention to us that the pickles had parmesan on them, knowing we'd be sharing them. Otherwise, no issues at all with this place; it was a great dinner. You can't go wrong here, and I'll be returning.