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Posted by westvillageres on 04/17/2010
i'm located a few blocks away - two phone calls to find out what was going on with my order.. 1 hr 20 min.. brought an incomplete order.. horrible delivery service.. unfortunate because food is actually decent.
Posted by Villagedweller on 03/28/2010
Delivery took 90 minutes, and when it did finally arrive, the order was wrong (we ordered vegetarian and got chicken). There are too many good thai places in the area to call these guys.
Posted by anonymous on 03/28/2010
I used to be a huge fan of this place but only because I picked up myself or ate in the restaurant. But recently, I tried delivery and I have never experienced such shocking service. Shocking! I was told about 30 mins for the delivery, an hour and 20 mins later & four follow up phone calls, no answer except the guy is on his way. Seriously? This place will not survive in the village for long if this is the service.
Posted by Ellen on 03/19/2010
Food is delicious, unusual and a bargain; service is sweet, swift and professional. Setting and decor is a bit clinical, so if you're looking for charming romantic atmosphere, this is not the place.
Posted by mitch on 02/17/2010
I mostly order to go, and every time the quality of the food is stellar. Exactly what I was in the mood for, fresh ingredients, and plenty for leftovers (if I could leave anything on the plate). I don't get the negative reviews at all, but I would agree that stopping in to order is preferable to doing it over the phone.
Posted by Grove Street on 02/17/2010
We used to order from Pinto all the time (also great) but Tue Thai has some more unique options - we really like the Siracha Spicy Fried Rice and the Masaman Curry Chicken. We order once a week (sad I know! but it's soooo good!)
Posted by dso on 01/18/2010
Overwhelmed, rude and couldn't focus when trying to take an order over the phone. I will never order from here again.