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Midtown West >
Posted by Anonymous on 12/23/2008
I work in the area and have tried twice now to order delivery. First, they open and 12 noon and will not take orders before that time. When calling at noon, I spent 20 minutes dialing and redialing before the line was not busy. Second, once I was finally able to speak with someone to place my order, they were rude and quick on the phone. With a very heavy accent it was hard to understand the order taker, and vice versa. Third, the first time I ordered delivery it took 1 hour and 25 minutes to arrive. I work in an office building one block away!! The second time I ordered (today) it has been an hour and the food still has not arrived. After spending 20 minutes trying to speak to someone to make a formal complaint, again the line was busy. When I finally got ahold of someone, they said the delivery guy was on his way. It's now a total of 2 hours and the food did not arrive. I've eaten in the restaurant once. The food is slightly above average, but it is absolutely not worth the grief of delivery. If you want to try the food I suggest eating at the restaurant (good luck with getting a table at lunch time or dinner time).
Posted by bubbels n nyc on 12/08/2008
When I used to work a block away from Topaz I ate there once a week. The service during lunch time is quick. The food was never disappointing. This is not an upscale Thai place. It is indeed a low-brow kind of place but offers great food, quick service at a bargain price. I highly recommend Topaz.
Posted by Anonymous on 11/20/2008
It's a pretty small restaurant, but the food is great! I especially recommend the Drunken Noodles and Tom Yum soup. It's a great value for the quality of food, which is very fresh and delicious!
Posted by Anonymous on 11/18/2008
Wonderful food with a wide variety of choices to please everyone. Dishes can be modified. Atmosphere is very cozy - small and nicely decorated, dim lighting. Prices are extremely reasonable - don't pass this one by!
Posted by laurenleighnyc on 11/12/2008
Low-brow service / atmosphere, but for the price and the quality of the food, who cares? Highly recommmended for good food, casual environment.
Posted by Disappointed customer on 10/14/2008
We received poor treatment during lunch. The two servers were angry, hostile, impatient, and unfriendly. I don't think I need to say anymore about what a disappointment lunch turned out to be. Being a regular customer for Topaz, this experience will really let me avoid what use to be one of the best Thai restaurants in Mid-town.
Posted by Gucci on 09/02/2008
Chose a cozy seat for two... Shared the wonderful Thai flavor with a love! It is soul food. Awesome taste and environment! Truly Topaz!