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Posted by Kristin on 11/09/2010
I recently went to the Tick Tock for the first time after walking by many times in the past. I was with a group of friends and we decided to give it a try. When ordering I asked for a "plain burger well". The server asked me how I wanted it cooked and I repeated "Well". He said that they didn't have a term for that. They only did medium well and well-done. So I said I wanted it well-done. He then asked what I wanted on my burger and I repeated "plain". He said he didn't know what plain was. I told him it was a burger with nothing on it but bread. Forty or so minutes later he comes back with a plate that only had a burger on it. No fries even though my meal came with fries. When I inquired about my friends he literally shoved the plate in my face and said "You said plain!" Then he walked away in a huff without an apology or offering to bring me my desired fries. Once we were done eating we tried to flag him down several times to ask for our check but he avoided us like the plague. When he finally came over with the check he apologized about my fries and handed me the check. When I looked it I saw that he had boldly circled the line where you write in your tip. I was definitely put off by this. TIPS stands for To Insure Prompt Service. We didn't receive "Prompt Service" and his tip reflected that. I won't be going back to Tick Tock.
Posted by Justin T. on 08/31/2010
Tick-Tock has the most exciting ambience and feel of the 50s and 60s. It is quintessentially American. The food is EXCELLENT! I did have the Eggs Benny there and it did not fail to impress! Now, don't even think for a moment about customer service. I've learned that of everywhere in NYC. I've been to New York at least 8 times in the last 5 years because of my love for the city since I first went there in 1989. NYC people are typically brash. Take it or leave it and suck it up. That's how I deal with New Yorkers myself.
Posted by jalang63 on 08/04/2010
we recently stopped at this diner before a MSG concert. the waitress took our order promptly and then brought out 3 out our 4 dinners since they ran out of white bread to make a grilled cheese. the grilled cheese finally came out 7-10 minutes later. after we finished we had to wait another 10-15 minutes for the waitress to come back to pay. when she seated us she told us that should would get us out quickly since we were running a little late to get to the show, it wasn't busy at all and we were forgotten about twice.
Posted by anonymous on 07/27/2010
If you want to have an encounter with a very very rude place, then please try theTick Tock Diner... I was shooed off my place, where I had been seated by an attendant, at a time when I was on the phone... imagine someone yelling in your ears which you are trying to have an official conversation.. that's how it is there.
Posted by Anonymous on 05/20/2010
The potatoes served as sides are fantastic. Portion sizes are big too, and food is fresh. A good place for breakfast, diner-style!
Posted by Mr and Mrs R on 04/19/2010
We went to the Tick Tock Diner on our honeymoon in Jan, it was great value and the Eggs Benedict were to die for. Can't wait to visit NY again and go back to the Tick Tock Diner!
Posted by Anonymous on 02/21/2010
At Tick Tock you get the 50's feeling. Great place. Good food!