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Posted by Julie on 04/08/2010
As much as I want to like the V Spot for being one of the rare vegan places in Brooklyn I have to say this place sucks. And very consistently so, as I've given then several 2nd chances months apart. The food is thrown together without a bit of care and the service is dismissive on a good day. 15 minutes wait just to get a menu when only 3 tables are occupied is standard here. The noise level is crazy. You have music blaring through the main room at deafening levels and often a different music blaring in the kitchen. The cacophony is painful. Then there's the ventilation problem. This place always reeks of fried grease and the smell gets into your clothes and follows you for hours after. And delivery... forget it. I've tried 4-5 times over a year period and never succeeded. Either they forget the order (twice), they're too busy or you're warned the wait is going to be over an hour. And if you bring up any of these problems with them, they act shocked and slightly offended. Sadly I doubt that these reviews will help them improve, they're just not interested but that's OK because I'm done with them.
Posted by Michelle on 03/23/2010
I honestly enjoy the Vspot. I've been coming here since I moved to NYC from SF over 2 years ago and at first I lived in Brooklyn and they were close by, but after to moving to the city, I still come. It's relaxed, friendly and a decent price. I do love the tempeh club sandwich with avo in a wrap. I've had brunch and I've enjoyed the chocolate protein smoothie. None of my friends make it into Brooklyn, otherwise I'd bring them with me. It's worthy of recommending.
Posted by Brock on 02/27/2010
This place is excellent. When i lived in brooklyn I ate there as much as possible. The staff was always very friendly. on one occasion i happened to go there with my mother in law who is very ignorant to the vegan life style, the staff helped her pick out the best meal for her and very politely answered all of her questions. The nachos and chick'n hero sandwich are amazing! thanks v spot for ruling.
Posted by Anonymous on 01/12/2010
Same thing has happened to me two times when I try and order food (currently happening right now). A guy answered the phone and told me to hold on, then set the phone down where I could hear him talking to other customers, and then to co-workers, but he never came back on the line. So I hung up, and apparently the phone stayed off the hook for half-an-hour. Now it is ringing again but no answer. I love your food, V Spot - why do you do this to me!!
Posted by Anonymous on 09/22/2009
So, I'm trying to order some food for a dinner party tonight, I thought the food here was pretty good, I'm vegan and their local so naturally I thought it was a perfect fit.... well, I have now been trying to dial in for the last 3 hours with no answer and voice mail totally full. So i thought what the hell I will email the info line and maybe i will get a call back. NOPE, just a bounce back from the MAILER-DAEMON explaining that the mailbox was to full. As a business owner in the service industry I have to admit this is a very poor way to deal with potential clientele. Personally I wouldn't refer anyone to this establishment good food or not for the service is very poor, nor will i be spending any more of my money here. Good luck eat and order at your own risk....
Posted by enoughtoil on 08/26/2009
I went to the V Spot recently for the first time in months. The food was never that good, just okay, but they used to offer a $10.00 discount ticket for every $100.00 purchase, and since I had one of those tickets, I decided to give the place another try. But the situation just went from bad to worse. First, the woman behind the counter told me, matter-of-factly, that the restaurant no longer honors these tickets. I did not argue with her, but just ordered some food to go and, while waiting, ordered and ate a plate of french fries. Second, as I was eating, this raucuous music came on, played very loud. I went to the woman and declared that I was trying to eat. When she did not understand what I was getting at, I asked her to turn down the music. She replied that I should have asked her directly rather than in this roundabout way. Perhaps she was right, but her attitude still sucked, since the restaurant should have known better than to play such ear-devouring music in the first place, especially at such a high volume. Anyway, when I got home, I called the V Spot to try to articulate the problems I'd had at the restaurant and reached the same woman. She insisted that the restaurant had no obligation to honor the tickets they had issued, oblivious to the fact that such dishonoring was a breach of contract as well as a violation of basic ethical norms. She would not even concede that it would have been good etiquette and good customer relations to at least have offered to let me have the french fries for free. She also insisted that I had improperly voiced my request to turn the music down. When I insisted in return that she should have known better than to play the "music" at that volume in the first place, she hung up on me. In my opinion, this is not a customer-friendly place, nor is it one you should go to if you are seeking delicious food. On the other hand, if you like to be abused and enjoy mediocre food, this place is perfect!
Posted by Mike B on 07/11/2009
ive been to the vspot many times and although they still need work (like ALL restuarants), they have great vegan food with awesome Latin options which is nice for a change. Try their Nachos or "Chkn" burrito. If you dont like soy meat then you should def go for the Kale Tostadas, they are yummy in my tummy. I understand that vegan food can be more expensive and i can only imagine the rent they pay so i cannot complain. It sounds like some of these reviews are from spoiled yuppies who cant appreciate :(