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I have been to the Palm dozens of times, and every time the food is delicious and the service is excellent. Best filet mignon I've ever had, always cooked perfectly, and the tomato mozzarella appetizer has the freshest softest bufala mozzarella you could find. I recommend The Palm to anyone who asks me where to go for good steak.

My mother, aunt, and I recently dined at this restaurant and found everything to be perfect. Our waitress, Jill, was very helpful and extremely nice and the food was delicious. After reading some of the other reviews we were a little wary of dining at The Palm West Side but now we are oh so glad we did. I would certainly recommend this reataurant!

This restaurant really needs some attention. The food was not good at all, the service was poor. No napkins, we had to ask for them. We had to ask for water refills and other drinks. This was my first time in New York. I will go to New York again, but will never go to another Palm Restaurant.

After going to the Palm for several years, I must say that it has turned into a place little to be desired. Food is boring, service is lack luster, and the management looks at people like they are only dollar signs. I am pretty sure that all the management is changing, and as a customer, I shouldn't know all the details. I want to enjoy a good meal after a tiresome day of work. Instead, I have been wrapped up in the politics and gossip of the restaurant while just sitting at the bar... I hear about Mgrs private lives, whether they should leave.

When my husband & I dine out in Manhattan or when we're away, we always look for a Palm restaurant. My husband loves steak so it's usually a good choice. The Palm West side was great when we went. We had excellent, friendly and knowledgeable service. My husband's steak was cooked as ordered and I had the fish my server suggested. It was beautifully prepared and tasted wonderful. It may be a little pricey but you get what you pay for. The placed was mobbed w/pre-theater groups but we were neither ignored nor rushed.

Too expensive for the quality, bad service, we had to way half an hour to seat with a reservation! Meat was good but you can find better, with a low price and a better service. Disappointing!

This restaurant was recommended by our hotel Concierge and we really pleased with his suggestion. We had king shrimp cocktail, followed by Lobster and then a huge dessert. The food was excellent as was the service and I would happily recommend this restaurant to friends.