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Posted by Anonymous on 07/05/2013
This was a destination for our visit to NY. My mom had the cookbook and had to try the restaurant. Great, unusual choice! The bar server was really helpful and took his time - recommended sharing sides (he was right). The meatball sliders give you a chance to try different choices. Ice cream sandwiches were fun to pick out!
Posted by Valbona on 04/27/2013
The food is to die for but the hostess is really obnoxious and rude (9th avenue location). She certainly did not represent the goodness of The Meatball Shop.
Posted by apchelsea on 04/17/2013
i went for the first time to order just meatballs for takeout. Although they were small they were tasty. The surprise was the accompanying focaccio which was so tiny they may as well left it out. Makes no sense to be so cheap with bread!
Posted by Olo Squirmella on 03/29/2013
The service in this place is so horrible it's really a shame. I sat at the bar with a few friends, the server at the bar was so inattentive, never made eye contact, if we were there for two hours he maybe looked around the bar twice to see if anyone was trying to get his attention. He had a very "I really don't want to be here and so I'm taking everyone down with me" attitude. The restaurant was not busy at a all. There were a decent amount of diners but they were very well staffed to handle everyone. At one point I saw the host sitting at a table talking to people while a new group walked in the restaurant and waited for a few minutes looking around wondering where anyone was. I ordered a coffee which came with milk and a spoon but no sugar so I had to wait another ten minutes to get the servers attention to ask for some sugar. I ordered four meatballs which were served with a fork, a toothpick, a very bland piece of foccacia bread and no knife. So I had to eat a meatball that was not bite size from a toothpick like an animal or wait another ten minutes to get a knife. I waited for the knife. Furthermore... their presentation isn't good at all. I realize this may be very picky but I think it's very important. All their plates and bowls were really tiny so like when I got my knife finally to cut my meatballs, the bowl they were in was so small and not served on top of a larger plate and only one napkin was given to me so I had no where to rest my knife after cutting. I thought that was a strange choice of plating. Then we got this ice-cream sandwich to share which seemed promising. Your choice of homemade ice-cream sandwiched between homemade cookies. How could you go wrong?! Well the ice-cream sandwich too was served on the tiniest plate, which is fine but it left no room for garnish and barely enough room to fit your fingers between the rim of the little dish and the cookies to pick up your ice-cream sandwich. Also the cookies were cold and the ice-cream was like... it was very, very cold. I suppose ice-cream should be cold but I think it would have been helpful if the cookies had been warmed up a bit before making the sandwiches or maybe if they had just let the ice-cream sit out of the freezer for a few minutes... lord knows it took long enough to get served to us anyway. If this keeps up the Chelsea crowd will not deal for long.