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I went last night for two chicken rolls, as I had them earlier in the week for the first time in their midtown location. When I arrived, the line was almost out the door (appx 8 people, it's a small place), however, I assumed it would go pretty fast. I mean, I am used to waiting in lines; it's NYC, right? The line at Whole Foods and Trader Joes wraps around the entire store but it never takes more than 15 mins. Anyway, after waiting for about 15 mins, the line did not budge. I should have just left, however, I was not in a rush and was looking forward to savoring what I had earlier in the week. After about 25 mins I finally was up to the register, ready to order. When I say that I stood there for 15 minutes, I am not exaggerating. The cashier did not even look up at me, and was joking around with his buddies (that were not doing anything) behind the counter. It was not until I finally ordered that they started to work with him (maybe they were on break, but I have worked in the food biz and when there is a rush like that, you don't take a break!) Anyway, after 40 minutes, I finally had my food in hand and ready to go. When I arrived home, I munched down on my Kati roll only to discover that now only was it dry, but they put WAY too much cumin on it. Needless to say, I ate one out of sheer hunger, and threw out the second one. Such a disappointment, I will never go back.

title says it all...food is average. service is lacking.

I went to today for the first time and ordered the egg and potato roll. i can certainly see why people like this place. the service was good, it was priced farily, and for those who like spicy and authentic food it is a must. however, beware because the bread they use on the rolls are heavily fried. since i am personally not a fan of fried food, it spoiled the experience. overall def worth the cheap eats.

One major indicator of how good the food is: each time I've been to Kati Roll, there were Indian folks buying and eating their food. As a Black American (woman), I've noticed that many commercial "ethnic" eateries--Indian, Chinese, Spanish, African American "soul food," etc.tend to "dumb down" their seasoning until it's borderline bland, which let's me know good food is NOT their first priority. Kati Roll's food is the antithesis of bland! the rolls are a wonderful bouquet of spices that blooms on your tongue. I'm a huge fan of the beef tikka roll, which I buy almost every time I go. Definitely worth it.

Great fast food. Mid-town location - Chicken Tika Masala Roll and Aloo Masala Roll were excellent. Highly recommend for a great quick bite. Service was fast and friendly.

love the paneer and the aloo is good too, just a little watery, much better if u can ask the "chef" to go lite with the watery green chutney.

there are days kati roll just hits the spot and there are days it totally misses the bulls eye...but i must say that the downtown one is a lot better and tastier than the midtown one...so if you're trying for the first time make sure you try the downtown katiroll...the one midtown serves bland kati rolls (the aloo kati is actually watery and katis as a whole just doesn't taste as fresh)...