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Posted by darrell baker on 12/13/2007
Customer for years. I order soup with bread. I was charged $1.50 for bread and had never been charged this before. I then ordered a half order of rice pudding and the night manager charged me full price. When I questioned the bill the manager told me that he had never seen me in the restaurant before but told me, "hey ", I gave you what you asked for. But still had to charge you full price. No favors for anyone. Nice manager. AND, he wants to keep a good customer. Give me a break. He was also very rude. Another time the cook was rude. Couldn't even ccok me a decent hamburger without it tasting like leather. He tried three times. So ,I left.
Posted by Chrissy on 11/11/2007
The Flame restaurant is one of the best places I have ever eaten at in NYC. Being a native, and seeing 1000 places a minute spring up around town, this place remains one of my favorites. The food is always fresh and delicious, and the service is absolutely wonderful. The menu selection is plentiful, and you can always, always, always find anything you are in the mood for. A very clean, cozy place, whether you are dining alone or with a few friends. An absolutely excellent and wonderful restaurant!
Posted by Anonymous on 10/26/2007
Yes, the service was great and the prices reasonable--a shame about the food, though. Almost inedible. Even for a coffeeshop this was low.
Posted by FreqEaterOuter on 10/05/2007
I live right near this place so I find myself eating there almost once a week whether it be take out or eating there. The waitstaff and people that take your phone orders always get your order right.. and trust me on this cause I usually have something specific regarding mine. The turkey burgers are up there with the best I've had and my roommate loves their regular burgers too. They have a diverse enough menu to eat healthy when you want or not when you want to also. It's a great place to go after a night out when your dying for something to eat, or the next morning do to the trick. The place is a little funny looking on the inside, but typical NYC diner. The waitstaff is really friendly... sometimes a little too friendly-when you want to talk to those your dining with and can't because the waiter is making the same jokes... but it's better than service that doesn't pay attention. Overall great, food, great place!! My experiences have always been good!
Posted by confusedcustomer on 07/07/2007
I have eaten here a few times during the day. Nothing special, pretty poor food but I was looking for cheap junk food one night and gave them a call. I live on 56th and broadway, thats 4 blocks away and these guys wouldn't deliver. If somewhere doesn't deliver 4 blocks why bother deliver at all. So for those of you about to order that are more than a 3 minute walk away, don't get your hopes up!
Posted by Thomas on 06/15/2007
I am a fan of diners and coffee shops in the city and this is a favorite of mine. The wait staff is courteous and welcoming. The service is prompt and accomodating. The restaurant is clean and well lit. The selections are varied enough to suit any member of the family, well prepared, and the portions are generous. The prices are extremely reasonable. I love the stuffed green peppers and the chicken pot pie (when they have it) is to die for. Ask the waiter for a recommendation for the day and you won't be disappointed. What's not to love about this place?
Posted by John G on 02/26/2007
in 2006 i holiday for the 1st time in New York and found this lovely diner and eat there twice a day for a week and will be going back this April to enjoy the food again. The eggs benedict was one of the best i had ever had and the price was not over the top and it a great place to people watch