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The Counter

  • $$
    RatingAvg. Dinner Entrée
    $$$$$Greater than $25
    $$$$$18.01 - $25
    $$$$12.01 - $18
    $$$7.01 - $12
    $Less than $7
  • Burgers
  • 1451 Broadway, New York NY10036 40.755525 -73.986917
  • (Btwn 41st & 42nd St)
  • click map to interact
  • (212) 997-6801
  • 0

User Ratings (Based on 7 reviews)

3.685
Food 3.9 Value 3.5
Service 3.8 Atmosphere 3.5

Other Restaurant Info

Phone:
work
(212) 997-6801
Websites:
www.thecounterburger.com
www.thecounternyc.com
Place Order:
Order From The Counter for delivery & takeout
Notes:
Take Out Major Credit Cards
Hours:
Daily: 11am-12am
Serves:
Lunch, Dinner
Features:
Kid-friendly, Delivery, Online Ordering, Wheelchair Friendly, Accepts Credit Cards, Take Out, Catering
Min Delivery:
15.00

User Reviews

  • The Counter

    Posted by cold_food on 03/16/2014

    Not Recommended

    Mediocre burgers and poor delivery. Expect to wait 60-90min (even if they say 15-30min) for a cold burger.

  • The Counter

    Posted by Anonymous on 09/08/2013

    Good custom burgers

    We were just 2 and we got a table directly (around 8.30 pm). The waiter was very nice. You receive a sheet with all the ingredients and you build your own burger (12-14$). The meat was well cooked and we only waited 15min. The french fries were delicious too. On the bill, you have the choice between 3 gratuities already calculated (nice for tourists). Good experience !

  • The Counter

    Posted by Anon on 08/15/2011

    Great spot for Burgers

    I have been to Counter in VA location, and The Counter in NYC is no different. The space is small, but again its not your fine dining experience and its in Manhattan where spaces are cramped. The service is above average and the staff is quite polite. The food is why I really go there. Every time I like to try different burger toppings and I am never disappointed. Its fresh, hot and delicious. I personally prefer thick cut fries, but the bold taste of parmesan fries compensates the thinness of the fries at The Counter. My wife had the veggie burger and she said that its one of the best Veggie burgers she had. Overall this is recommended burger joint if you are in the Broadway area..

  • The Counter

    Posted by Anonymous on 03/09/2011

    Really interesting

    My food was phenomenal. I sat at the bar and the bartender was great, she was really sweet.

  • The Counter

    Posted by Daniel on 03/04/2011

    Really Enjoyed It

    I really enjoyed my build-your-own burger. They offer more then enough options for you to build a tasty burger. The onion straws were fantastic and I enjoyed the frys as well. Plus it was happy hour so we got half off the frys and onion straws. I will definietly go back.

  • The Counter

    Posted by H on 01/16/2011

    Better than expected

    After reading the one review, I was not interested in another expensive mediocre burger place. but I was passing by and it was not crowded so I thought I would give it a try. The staff is very friendly and the burgers were much better than expected. I had a turkey burger and my daughter had an american cheese burger. We split one huge order of fries. We both thought The Counter blows away other popluar burger restaurants for about the same price with wait service. We will be back.

  • The Counter

    Posted by Ben on 12/29/2010

    Aggressively mediocre

    Just picked up lunch at The Counter. Had to wait 20 minutes for a to-go order. (Sitting wedged behind a door on top of a cold radiator, since there's no waiting space of any kind). Paid just over $13 for their smallest hamburger, with their smallest fries, with no premium toppings of any kind and no drink. First they forgot my fries and I had to go back. Then I realized they forgot the tomato (on my build-to-order burger). Got back to my office to find the small dollop of lettuce was thoroughly wilted and there was exactly one piece of what might be relish in the red relish sauce. Then after two bites I realized the burger was undercooked. (They cook all burgers medium, I asked for well done, it was still red in the center). Opened my fries to find them oversalted and cold. I understand they just opened two weeks ago, it was busy with the lunch rush and they are still shaking out kinks, but to charge someone $13 for a burger and fries, make them wait 20 minutes and then get their order wrong in three different ways is a bit much. The only real plus was that the entire staff was as pleasant as humanly possible and really making an effort to put a good face on what is clearly a frantic situation back in the kitchen. (You can see into the kitchen from the front register, "frantic" might be charitable actually).

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