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Posted by Charles E on 02/15/2014
The food is decent quality, but way, WAY overpriced. Had a hot chocolate, which I think is quite good, but they don't even tell you it's 2 dollars extra just for a marshmallow on top. They must be crazy! Of course, as other reviewers say, there's no menu anywhere, so you can't tell ahead of time how bad you're about to be gouged. Also, while the food is decent quality, it's all pre-made, not made to order. I won't be going back. You can get much more for your money and just as good at other places.
Posted by AL on 02/11/2014
For a place that was supposed to be known for hot chocolate and is having a special hot chocolate month, the hot chocolate was disappointing. It was too thick to drink. After a few sips I had to add water just so I could drink it. It was like they just melted a chocolate bar. And it was so overpriced. $7.50 for a small cup. And it took 10 minutes just to get it. Never going back.
Posted by Anonymous on 07/11/2013
We've decided we're never going back. We loved there before, but the quality of the food got worse. We could tell the food was sitting there for hours. One of us felt sick with baked tilapia because of the bad oil. They always serve the same food all the time. Also the service gotten worse, too. Just to get the coffee, we were asked by different girls till we get to the casher at least 3 times! When we asked for utensils at the cashier, young untrained cashier woman told us to go get plastic utensils by the counter even though the silver utensils were prepared in front of her. We told her we want silver ones, she threw them on the tray. We could've just walked out. The city bakery, Please hire the civilized workers who knows they are expected to serve customers. Teach them the difference between silver and plastic folks and knives. Please don't hire unhappy workers who'd give you attitude to the customers. We pay at least $20 when we go, but the atmosphere we experienced was worse than any fast food places. Good bye, the city bakery.
Posted by anonymous on 12/05/2012
This is one of our most disappointing choices in NYC! The prices are not posted anywhere and you get sticker shock at the register! We ordered 2 small bowls of mac and cheese and a chocolate chip cookie, the total was $18 for bland, lukewarm mac and cheese and a greasy cookie. The decor is unremarkable and we would not be returning to this place, nor recommend it to anyone.
Posted by loverandeater on 05/23/2012
This wonderful nyc sceney place has hands down the most unbelievable macorrni and cheese. Wish I could get the receipe. It is incredibly expensive and incredibly worth it! It is my monthly indulgence (at these prices has to be). The hot chocolate is also best in city. Hint - get the smaller size, much less expensive and you get the same taste experience. Atmosphere is wonderful with lots of interesting people watching. The owner is there a lot as well and keeps the quality of food very high.
Posted by Sanjaya on 07/27/2011
Went in for a chocolate chip cookie craving and left utterly disappointed. Greasy, too chewy, salty, and had a certain taste of fried food. Not sure where they keep the cookies before putting them on the counter, but surely close to the kitchen food prep area. Not recommended.
Posted by Jen on 03/28/2011
This review only goes for the pretzel croissant, because that is all I grabbed to go. I actually went there to get a blueberry muffin, because I had heard they make one of the best in the city. They were out so I decided to go for the pretzel croissant because I had heard it was good. I am not a croissant person and wasn't expecting much but oh my god, it is so delicious!Get it. Now.