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Midtown South / Chelsea >
British (Modern) >
The Breslin Bar & Dining Room
Posted by Anonymous on 01/02/2010
Disgraceful service. A waste of four hours. An overall offensive experience. All of these statements describe my visit to The Breslin this evening. Our appetizers were never served. We were seated for TWO HOURS before our entrees were brought out. When our entrees finally arrived, only 3 of our party of 4 were served--one of our guests had to continue waiting for his meal. We were never offered any sort of apology until we complained. Upon complaining, our waitress assured us that our dessert would be complimentary. When our bill arrived, we were not only charged for the appetizers that were never served, but were also charged for the supposedly complimentary dessert. Our party left The Breslin feeling frustrated, angry, and insulted. I will never again visit this restaurant and do not recommend it to anyone else. I am embarrassed to have brought guests to this subpar restaurant. The service we recieved was disgraceful. Do not waste your time or your money.
Posted by andrea r k on 01/01/2010
Ate at Breslin for New Years Day Brunch. Immediately loved the ambiance....Service was inept and the food took 30 min to arrive. The goat cheese and leek tart was a soggy mess. The accompanying salad was over dressed and salty. I returned my tart and was aked if I would like something else. Who would wait another 30 min to eat...left and got a slice of pizza !!
Posted by Anoymous on 12/12/2009
I went this past Thursday and it was hands down the poorest service I've ever experienced. We waited over 2 hours for a table as they don't take reservations. Once we finally got seated...I quickly realized why. The kitchen and wait staff was completely disorganized. It took another 25 minutes after seating to get a soup and a salad and then another 20 minutes to get the lamb burger which was essentially a ball of salt surrounded by bread.
Posted by missegee on 12/06/2009
I had really been looking forward to trying The Breslin, as I love The Spotted Pig. After eating there with a friend of mine this afternoon I can 100% say I will not be returning. In addition to the food being inedible, we had the pumpkin pancakes and the peanut butter and banana sandwich, both of which sound delicious and not that hard to make, yet both of these dishes were terribly over-sauced and awful sauce at that. Additionally there were a ton of empty tables yet a line of people waiting to be seated due to the kitchen being terribly backed up. To add insult to injury they gave us the wrong check and put us next to a screaming child after waiting 40 minutes for a table in a virtually empty restaurant.
Posted by anonymous on 12/04/2009
I have high hopes for this place. But they are clearly still getting their sea legs. The service was awful. As we entered the maître d' was handling a complaint from a patron over a bill for menu items that never arrived. Our breakfasts did not arrive fully cooked. My friend had asked for well done eggs, which were not. My sausage was raw on the inside. I sent it back. Instead of just cooking it some more, they prepared a whole new order. That new sausage was raw also. I walked up to the kitchen window myself to ask the chefs to just cook it longer. Meanwhile the foursome next to us were having problems of their own with their orders. I like the atmosphere of this place. But they really need to get their act together.
Posted by SR on 11/30/2009
We went there for their first Saturday dinner service. Waitress was great. Menu was typical April Bloomfield (Spotted Pig and the now, sadly, defunct John Dory) -- traditional English food with a twist and a heavy emphasis on using all parts of the cow and pig...there's a few options for pescatarians, but not many...if you're vegetarian, expect to eat potatoes and a salad for dinner). We started with the vinegar and salt crisps (ok) and caramel corn (tasty) which arrived in little bags, also got the scotch egg which was delicious in a greaseless Egg McMuffin sorta way. I had the braised beef special (had a very nice tang and acid that elevated it above a standard tender beef dish) and my wife had the curry mussel soup (which she loved) and the skate and potato terrine (disappointing). We finished with the sticky toffee pudding, which was fine, but in retrospect not the best or most interesting choice on the menu. We arrived about 7:40 (no reservations policy here) and were told it would be 20 minutes and ended up waiting close to an hour, but we didn't mind since the bar area (and the whole restaurant, in fact) is an amazing space and we really enjoyed just hanging out with a glass of wine, waiting for our table. The real annoyance here, inevitably, will be the crowds which really started to pour in after 8 and totally jammed the bar and made the dining area loud, but not unbearably so. The waitstaff was helpful, attentive and very good, which was especially impressive given that it was their first weekend dinner service ever. The restaurant, of course, is located in the new mega-hip Ace Hotel, which commands a similarly beautiful space, but the lobby of which was so jam-packed and loud, it made me pray for the people actually staying here that the ceilings were sound-proofed. In all, a fun place and a good, but not stellar meal. Still, there's enough other things on the menu I want to try...the terrine board looked very good and everyone, it seemed, was ordering the burger.
Posted by T on 11/10/2009
I met friends for a late-night meal here (at the hotel bar area, not the restaurant proper). We ordered the charcuterie board and were all impressed with the guinea hen terrine and homemade pickles -- one of those moments when you all take a bite and your eyes open wide with surprise and delight at how good it is. The lamb sausage was also great- really tender and flavorful. Cocktail list was interesting, at least - I was a fan of the chile pepper seved with one of the drinks- and our waitress was attentive, affable, and knowledgable. I will definitely be returning for the deliciously memorable food and chill atmosphere.