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Posted by Nanci on 08/31/2011
I really had to give them a piece of my mind one day about the service, since there wasn't any. Then, I handed them a check I was not about to pay. My service has improved, but yesterday, my food was not edible. The pan seared veggie dumplings that were delicious the week before were a soggy mess. And, the salmon tartare with garlic crunch was all crunch and no fish. I asked a female server if the chef was new and she said yes. They are opening on 86th St. and brought many of the regular people from Columbus to the new store. Great...I told her that if I'm at a chef's rehearsal, then please discount my prices. The hardest thing for a restaurant to accomplish is some semblance of consistency and this chain is getting bigger and greedier, a good way to lose customers in the neighborhood who loved Tenzan. It wasn't Nobu, but a reasonable neighborhood place to eat. I hope they get their service and food in order.
Posted by Anonymous on 08/28/2011
This place has the slowest service that I have ever experienced at any restaurant! The food is great though! This would be a good choice if you're not starving or if you are ready to sit and build up your appetite for one hour while they bring your food!
Posted by Anonymous on 08/15/2011
Decent sushi, but super slow service.
Posted by Anna on 06/19/2011
We love this place. The sushi is amazingly fresh and filling. We have tried a lot of sushi restaurants on the Upper West Side and this is definitely our favorite.
Posted by NYSer on 05/09/2011
Table service is mediocre and we all know what that is like so I won't bore you with the details. The bar service is almost criminal. As sexist as this may sound, I think bars should start hiring men. I am so utterly tired of young girls who coast on the attention of middle-age men and don't have the slightest idea how to provide service. Do I really need to wait 10 minutes while the bartender talks to her friend or texts and feel like an idiot waiting? Do I have to practically beg for another drink while she talks to every customer at the bar? Do I have to watch a graceless ***** say 'uh huh' to patrons who just spent $200 on fish and beer? Hire a professional bartender, a person with basic grace or just someone who gives a ****. Even if the top chefs in NY worked here, I'd find another place to go. Hint: you'd do far better spending $100 more a night on a pro then you will with $50,000 renovations. Me: I won't be going ever again, nor will my friends or anyone I know or speak to.
Posted by UWSer on 04/18/2011
Unless you want to sit outside there is better sushi to be had on the UWS. The drinks are good but pricey. The noodle soups are fresh and great! The sushi is just mediocre. The service is awful. You almost feel like you are in their way, they are curt, abrupt, and disappear.
Posted by Anonymous on 03/22/2011
For my buck, this and Fusha are the two better sushi places in the area. One reason that i prefer to come here is the second floor dining and the real green tea ice cream (not the flavorless card board that is served in 80% of the sushi places, including Fusha). The rolls are ok, don't get the spicy crunchy maki combo, the regular rolls are much better, the sushi itself is good, the service is great. The interior used to be better. I hate the white tile sports bar that they now look like, so I only eat upstairs. The booths used to be the reason I came here so often. They added charm to the place. A pity they removed so many of them.