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Upper West Side >
American (New) >
Posted by Anonymous on 11/30/2007
I wish I had paid more attention to some of the other negative reviews on this site before dining here. When I read the glowing reviews I find it hard to believe we have dined at the same place. I wanted to like it, but didn't. The service was very cold, the food was ok with a few highlights but most of it was not particularly special or memorable. Upon arrival, we were less than warmly greeted by the host. Professional enough I guess but indifferent. Our table was not ready so we had a glass of wine at the bar. The bar and lounge area really had a warmer feel to me than the rest of the restaurant...the actual dining room was sort of ordinary and a little cold, like the staff. While the staff was attentive enough when it came to things like clearing plates, they gave off a vibe like they were being punished and their punishment was to serve the people dining at the restaurant. Most of the staff seemed quite unhappy and a little disgruntled to me. It felt like something had happened earlier that evening and/or there was an issue with management. They never asked how things were or if we needed anything, just brought the food and took it away. When we needed more wine we had to find someone which is not a big deal for me, but combined w/the rest of the feeling we got from them it became one. As for the food, the highlights were the very start and ending to the meal. The bread was quite good as was the dessert. Everything in between however was just ok. In fact, a number of the small courses I didn't even finish because I just wasn't interested. I would never return or recommend this place to others, sorry.
Posted by upper west sider on 11/17/2007
My friends and I went to Telepan for brunch today. The food was enjoyable and plentiful, though they took their time to bring them out. What shocked me the most was the poor service. It was a chore to get menus because the waiter gave us only one for 4 people, and when pressed, he gave us one more hesitantly. He seemed shocked when we asked for 2 more. Can he count? When we asked him to find out what was in the "seasonal vegetable soup," it took us 5 minutes to get him to agree to find out from the chef. He was quite stubborn in his refusal to find the answer to a very simple question. When asked for the salads to be on a separate plate, he gave a snicker. Then, when one friend was still in the process of making up her mind as the rest of us orderered, he gave a disdainful look, turned around, and left abruptly without a word. Why all the attitude? If taking orders and answering questions about the menu is too much for you, you should look for another job. The sad thing about this restaurant is that the manager didn't take this seriously and did not apologize but rather became defensive. For this price point, one doesn't need to be treated this way.
Posted by nyfoodie on 09/16/2007
i came here with my family for a birthday dinner. we arrived almost 30 minutes early for our 7:30 reservation, and they seated us right away. there was a trio of amuse-bouche, all delicious. the appetizers: smoked trout, egg in a hole, and quail - fantastic, chilled tomato-bread soup - not fantastic. we skipped midcourses and just ordered entrees: all were tasty. the desserts were also great. with two bottles of wine it was a little on the expensive side, but we would definitely return for another special occasion.
Posted by Anon on 09/05/2007
Was suprised at how excellent, varied and good value. Excellent, creative and tasty all round!
Posted by Anonymous on 09/02/2007
My friend and I had a terrific brunch at Telepan. It's a bit pricey but worth it,. I had the trout to start, my friend the crepes - both outstanding. We both had the hanger steak and it was delicious. The food was plentiful, but we decided to share a dessert anyway, and are so glad we did. The peanut butter and milk chocolate gianduja was the star of the meal! The service was friendly without being in your face all the time and efficient. We are definitely returning.
Posted by walkabout on 08/23/2007
I want to like this place, the idea of this place is great, but the food falls short. It feels forced and unnatural. There are some dishes that work; but for a place as pricey as it is, I left disappointed. It's odd: for someone who does the whole seasonal ingredients thing, Bill Telepan's food is all very heavy -- he has the mind set of winter though he is using Spring/Summer Vegetables. And, who needs to experience pork 4 different ways? With ok service, I would say the best way to eat here is to sit at the bar. The seats are comfortable, and the bartenders are attentive and funny, real pros.
Posted by Telepan Fan on 07/01/2007
I went to Telepan for the first time to celebrate my fiance's birthday. I was very impressed. Great food, perfectly executed. Rabbit confit salad and smoked trout were both excellent starts. We shared lobster bolognese which had wonderful flavor. Her soft shell crabs could be the best I've had. The pork four ways was good but did not steal the show. Overall, a great night. Definitely recommend a visit.