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Posted by anonymus on 07/28/2012
I wanted to have a pleasant business meeting/dinner with a colleague this afternoon, and she suggested T&S, and I was immediately excited, as I'd wanted to try the place for quite a while. Save your money. The rain was pretty torrential today and I was delayed on the train. When I arrived, my friend had already ordered soup, salad, and tea. Now, note that it's 6:30pm on a Saturday, and the restaurant was completely empty, save for my friend sitting at a table for two drinking her tea (her food had just arrived). I asked to the waitress if I could see a menu, and she came over and rudely informed me that I couldn't sit there. WHAT? "No joiners, it's our rule." What? I'd never heard of such a thing. I explained that I was 15mins late due to subway flooding. "It's our rule. We have to enforce it for every one. It's so people don't continue to join tables and stay longer." "But it's EMPTY in here," I said. No dice. I suggested then just sitting there while my friend finished her food; there would be no "staying longer". No. "But she's sitting alone at a table for 2, can I just sit?" No. I spoke to the manager, expecting that he could at least think rationally. Apparently not. Super rude. Then the waitress had the audacity to drop the check (my friend hadn't touched her food yet) and suggested she wrap the food. I was just in complete shock. Needless to say, the bill was not paid, and we went somewhere else. I understand rules. But I also believe people should be able to use their rationale to understand when they should be bent. I, nor my friends will EVER return.
Posted by Alfie Noakes on 05/27/2012
It is nice to go and have a quick hit of British comfort food. That said, I am not a fan of the decor, only occasionally a fan of the service and definitely not a fan of the light, empty feeling in my wallet after a visit!
Posted by Edith on 10/30/2011
Just went here today for a friend's birthday. The food is just "o.k." Not great, not bad, but "meh". Still, if you're a Brit aching for a taste of home then they've hit the nail on the head. THAT BEING SAID, it is a tight space, so be prepared to be asked to move if they need to accommodate another party. I was shocked when, as we ordered more food, the waitress brought our check to the table. I mean, we did plan to keep on eating (and spending) but apparently they had other ideas. We later walked to Alexander's where we continued to spend our money and were treated quite nicely! In defense of T and S, they do read these reviews, and the waitresses try to be as pleasant as possible, given the insane crowds and tight quarters. Perhaps they might consider seating people in shifts, 10:00, 12:00, 2:00 and charging more, rather than pushing out paying customers. Just a thought. I felt bad for my friend who was pretty psyched to try this place.
Posted by anotherbozo on 10/07/2011
I was filled with trepidation after reading reviews here about "rudeness," "Nicky's Rules" (whatever they are), and "pricey food," but our experience was au contraire. The staff was welcoming and solicitous, the food quite fine, the prices proportional with the rest of New York. My steak and Guiness pie was a tad salty for my taste but otherwise excellent; my friend's bangers and mash were all he anticipated. Desserts, what drew me back to the place from a previous visit, were delicious and even a comparative bargain. Will come again and take negative reviews with a grain of salt henceforward.
Posted by anonymous on 08/14/2011
Average cream tea, and rude staff.
Posted by Jeffrardo on 05/23/2011
The Steak and Guiness Pie is perhaps one of the most delicious things I've ever put in my mouth. This place is one of a kind.
Posted by Anonymous on 04/28/2011
i love to order tea and sympathy when its raining out or if i'm really craving comfort. they have the best chicken pot pie i've ever had and the delivery boys are usually really sexxxay.