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Just went here today for a friend's birthday. The food is just "o.k." Not great, not bad, but "meh". Still, if you're a Brit aching for a taste of home then they've hit the nail on the head. THAT BEING SAID, it is a tight space, so be prepared to be asked to move if they need to accommodate another party. I was shocked when, as we ordered more food, the waitress brought our check to the table. I mean, we did plan to keep on eating (and spending) but apparently they had other ideas. We later walked to Alexander's where we continued to spend our money and were treated quite nicely! In defense of T and S, they do read these reviews, and the waitresses try to be as pleasant as possible, given the insane crowds and tight quarters. Perhaps they might consider seating people in shifts, 10:00, 12:00, 2:00 and charging more, rather than pushing out paying customers. Just a thought. I felt bad for my friend who was pretty psyched to try this place.

I was filled with trepidation after reading reviews here about "rudeness," "Nicky's Rules" (whatever they are), and "pricey food," but our experience was au contraire. The staff was welcoming and solicitous, the food quite fine, the prices proportional with the rest of New York. My steak and Guiness pie was a tad salty for my taste but otherwise excellent; my friend's bangers and mash were all he anticipated. Desserts, what drew me back to the place from a previous visit, were delicious and even a comparative bargain. Will come again and take negative reviews with a grain of salt henceforward.

Average cream tea, and rude staff.

The Steak and Guiness Pie is perhaps one of the most delicious things I've ever put in my mouth. This place is one of a kind.

i love to order tea and sympathy when its raining out or if i'm really craving comfort. they have the best chicken pot pie i've ever had and the delivery boys are usually really sexxxay.

With the Royal Wedding coming up, I was on a quest to find a place in NYC that would be hosting an viewing event. Naturally I though of Tea & Sympathy. I called the main number , I said "Hello, I have a question, as you know the Royal.." I was cut off immediately "What's the question?" said the rude Brit. I was taken aback - the name "Tea & Sympathy" was not being well represented by THIS person. I hesitated, he huffed on the phone. I continued "are you having an event for the Royal Wedding?" He said "You'll have to call back closer to the date!" then hung up. I work in a hospital where we save lives for a living. No one at Tea & Sympathy can say they are doing anything so pressing, that they can't be decent on the phone. I was planning on hosting an event for at least 15 people. My money is going elsewhere. This proves my theory that the only rude people in NYC, are not actually from NYC. My advice: Please stop trying to be like Simon Cowell, I not impressed.

It was my last night in the village before moving to brooklyn and I had to order tea & sympathy delivery to say goodbye! Normally get delivery for dinner - the place is nicer for lunch - but I love the food and the folks that run this place! Good food that reminds me of my days living in London :)