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Posted by Anonymous on 03/23/2010
It's a landmark it's busy when it's busy and slow when no one is hungry pick and choose your time wisely or yes you will have to wait . Is it worth the wait yes!! Speed of service is the only improvement needed otherwise it's all good!!!
Posted by lenox lady on 12/03/2009
We sat, we waited. Table next to us was just leaving. New patrons arrived at that table and finished their meal before we eve got ours! Not only that, I ordered all vegetarian sides but they made a mistake and I ended up with 2 meat sides and mac&cheese. I decided not to even mention it to the waitress. I politely scooped the meat onto a side plate so as not to cause more delay. The wait staff threw up a stink about me wasting food! They yelled and cursed me all the way to the kitchen. I attempted to speak to the Maitre D but was quickly brushed off. We waited over 2 hours for our food were not even offered a free beverage. I have worked in the service industry for 20 years and have never had such a bad experience anywhere in my travels. And I am not being hoity toity - I have worked in white glove dining to truck stops. Customers deserve better no matter the style of restaurant.
Posted by Shay on 11/24/2009
Ok so I have eaten there since I was about 15 (7 years ago) but I loved the smothered porkchops. My dads family is from Central America so Im not really used to soul food but I really enjoyed Sylvias. In fact thats where I'll most likely be spending my Thanksgiving...
Posted by shanna on 09/12/2009
It depends on the day of the week to go to Sylvia's I recommend Sundays. the best service and food on that day.
Posted by Anon on 07/26/2009
We had a terrific dining experience at Sylvia's. The food portions were generous, tasted delicious, and the service was exceptionally good. I had the smothered all white meat chicken, with sides of garlic mashed potatoes, corn and mac & cheese. My dinner companions had ribs and fried chicken, candied yams, greens, beets and okra and corn bread. We had leftovers to take home. We all had coconut cake to go as well. When we got home, we discovered to our delight that our server snuck 2 slices of cake into each to-go bag. I am so glad we took the time and effort to make it into Harlem for soul food on this visit. We almost didn't, after reading the reviews of the top spots - so many had complaints of bad service or dry meats or sides that taste like they came out of a can. Our experience was wonderful. Our food was hot and juicy and delicious. We were seated immediately by a very cordial man who was clearly in charge of the dining rooms and running a tight ship, and our waiter, Weldon, was exquisite! I liked that the clientele was a wide spectrum of different people, the place was clean and crisp, even in the rest rooms. Maybe the time of day we chose to visit contributed to our pleasant experience - early dinner on a Thursday. There were other diners but it wasn't packed. All I can say is that it was fantastic, I highly recommend it, and I will be back!
Posted by Anonymous on 07/22/2009
I enjoyed my lunch at Sylvia's historic restaurant. I am from the South and grew up on this food. I was pleased with each bite I took. The service was Blah, but I overlooked it.
Posted by Anonymous on 06/30/2009
I was very excited to try this place out especially since I've heard so much about it. Unfortunately I ended up very disappointed. 1st we waited 45 minutes to have our orders taken even though it was not that busy, the chicken was too dry, the dinner menu forces you to pick a full meal and there is not a very good selection (eg you can't just pick some sides and eat those for dinner) there are absolutely no vegetarian choices, so don't even think about stepping in to this restaurant with any friends who don't eat meat, they add on all these extra charges for this that and the other. They have way too many rules as far as what you can choose to eat!! There's not even a salad on the menu. Really really disappointed.