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Upper West Side >
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Spring Natural Kitchen
Posted by Nina on 02/21/2012
Tried Spring Natural Kitchen for brunch this weekend...it was fantastic. The menu is eclectic, varied, and full of healthy and delicious options. Best of all, it's not that crazy "it's organic and grass fed so i guess i deserve to be charged a gazillion dollars for a hamburger" type of place. The prices are really reasonable, the portions ample, and there's not an ounce of pretentiousness on the premises. The atmosphere is bustling but not annoying. The rooms are spacious and you feel a nice sense of privacy from other diners. My friend and I both had Pesto Omelettes. They were a little overcooked (happens, especially in New Restaurant Land, where in the early days the kinks are all being worked out) but when we sent them back, the entire staff was super nice about accommodating the request, and once they'd made us new ones, cooked to perfection, they then kept checking back with us to make sure we were happy. We were. So happy to have a found a great new healthy place in the neighborhood...I will be back!
Posted by Anonymous on 02/06/2012
I was so excited to see this open in my hood! I ordered delivery and they told me it would be 20-30 minutes. Well, an hour and a half later.....arrived my seafood risotto, Moroccan stew and stir fried veggies. The stew and veggies were okay, but the risotto was really, really good. Back to the annoyance of the hour and a half wait though. I called about an hour in of waiting and they assured me that the food would be arriving soon (I live 3 blocks away, but I am very pregnant, so I ordered delivery). The man on the line seemed very, very busy. Then, when the food arrived, the delivery man asked for cash when we had already given my credit card info over the phone. So, we had to call the restaurant again. We were so hungry and annoyed at this point. There was some misunderstanding between the restaurant and the delivery person and the man on the phone assured me that my credit card was charged and that I did not need to pay cash. After all this, I was expecting some kind of apology or a free dessert for the future or something. Nope. Nothing. It amazes me that NYC restaurants don't know how important customer service is. If they would have compensated me somehow for our inconvenience, I would have tried the place again, but no such luck. I am really bummed : (
Posted by Food Man on 02/02/2012
The space is very nice. The menu is diverse with many veg choices as well and nice specials. A great beer list, cocktail list too. The portions are very generous and the food is so fresh and very tasty. I was pleasantly surprised the food was this good. The service was a bit spotty and food came out of the kitchen slowly but it was well worth the wait and I attribute it to this being a new place. It took forever to receive menus, service and drinks but I will definitel be back because the food was wonderful, priced decently for a very generous portion.