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Posted by foodie21 on 01/29/2014
I eat here often. At the restaurant the food is great, service is reasonable. Every time I deliver, the delivery is awful. Takes no less than 45 minutes. Keep in mind I live 5 blocks away, on the same avenue. They are not customer service friendly on the phone, and when order have been mixed up after waiting a lot time, they offer a free appetizer. A lot of room for improvement on the delivery service and customer experience.
Posted by Anonymous on 11/08/2013
The food here is very good, so we keep ordering delivery, but the woman that answers the phone is always the most outrageously rude and obnoxious person to speak to. She needs to find a new job.
Posted by Jean Campbell on 10/31/2013
We thoroughly enjoyed our first visit to this fab THAI restaurant, food was excellent, service very good and very friendly helpful staff. We shall be back
Posted by Anonymous on 06/09/2013
Delivery was extremely slow- took forever! If you're hungry and want your food within a reasonable time, order elsewhere
Posted by foodbro on 03/03/2013
6 O'Clock train Spicy Fried Rice. It's the truth.
Posted by Nykr1234 on 02/28/2013
Ordered delivery on weeknight expecting it to take no more than 30 minutes. Food arrived after 90 minutes and it was cold and subpar. Don't order the thai crepe rolls , they look like squished dumplings and taste like crap. The drunk man noodles were greasy and looked like they had been sitting out for hours. When I tried complaining to the delivery man, he did not speak enough English to understand my complaints, conveniently.
Posted by neighbor on 01/01/2013
After a long wait for delivery (OK it is New Year's Day), food arrived cold and tasteless. I have ordered in from other Spice restaurants around Manhattan and Brooklyn so was expecting my neighborhood franchise to be consistent with the others--not so--not by a long shot!