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Posted by JC on 03/12/2013
I never write reviews but I thought this was worth writing. So few restaurants these days distinguish themselves service-wise, and usually when they do, it is for poor service. Tonight, I experienced the other side of things from Soup Burg. I placed a delivery order and they mistakenly delivered the wrong order. Its a service industry and mistakes will happen. It is how you fix them that counts in my eyes. When I called to let them know, the manager immediately acknowledged the mistake, apologized, told me to keep what he sent me but quickly sent out my correct order to be delivered to me. I appreciate this excellent level of customer service and will certainly be ordering from Soup Burg again.
Posted by anonymous on 10/19/2011
Soup burg is the best place that you could go to for late breakfast and the best burger. The burger i always have is the bacon burger because its the best one and the price is reasonable and they have the best service ever so if you want a burger go to soup burg
Posted by Jim on 06/16/2009
Our family of 4 traveled to NY last week and had a doorman recommend this place as a great local diner. It did not disappoint. We enjoyed a late breakfast there and had good food, great service and found the prices to be extremely reasonable. Their breakfast specials include coffee and juice and run about $8.00. I enjoyed the sausage and eggs with home fries.
Posted by JG on 04/20/2009
The service was great. We had a very nice waiter. The Greek salad with chicken is excellent.
Posted by NY on 10/03/2008
Food is good but the service isn't. Waiters and waitresses requires prompting for even the simpliest things. They never return to see if you need anything else and are interested in their own conversation not in your order. If you order here, do it by take out.
Posted by Troy Ray on 08/03/2008
Not a big fan of red meat so much anymore because so many restaurants have traded down for more "price-conscious" cuts of meat. But who doesn't love a good burger, no matter the price? [[]Soup Burg is the real deal, AND a real deal] Look no further than Soup Burg- try their open-face Chili Cheeseburger made from "prized Angus"- you'll crave it. You'll dream about it . . . . .
Posted by Liteh on 02/29/2008
Got a burger & fries for lunch carryout today. I was prepared to be disgusted when I got home (I live 5 minutes away) and found the fries soggy and the bun was just a regular soft bun like you'd find at any fast food joint at lower cost (the customers I'd seen in the restaurant had larger fancier buns - not sure what kind of roll I guess you have to request it). Plus, the bottom half of the bun was soggy from the juice of the burger. BUT all of that changed when I bit into the thing. It was grilled to a perfect medium, juicy, delicious. And plenty of it. One of the best burgers I've had in Manhattan. Will be back!