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Posted by anonymous on 08/19/2012
This place has lovely food at reasonable prices, but the service we experienced was poor. We were short one water that took ages to receive. In the middle of taking our order, our server walked away to assist another server. Two of the five people at our table didn't receive their starters until the rest of the table had finished theirs. When we asked the server about the delayed starters, rather than apologizing, he implied we were wrong and hadn't ordered what we were claiming. We didn't receive our drinks from the bar until after all of our starters had been cleared from the table, were never offered more drinks, had to ask for water refills, and asked for the check twice. Perhaps Song is a better takeaway than dine-in restaurant. We were disappointed. Won't be returning or recommending.
Posted by Coneygal on 07/08/2012
Everything was okay - service was wonderful, just way too noisy for me. Not a place to go if you're looking to have conversation with a number of guests while dining
Posted by Jaye on 07/05/2012
Getting through on the phone for take out from this place is a minor miracle! But- it is worth the frustration! The people and food here are amazing. They ALWAYS remember me and are great when I arrive for my take-out. They are great to modify dishes and consider allergies, preferences. I LOVE THEM! I am moving to Manhattan soon and will really miss this place.
Posted by la_vie on 03/30/2012
My favorite Thai place. Mussels in tomato basil and glass noodles are off the hook. Great in the summer, there is a blackguard which is perfect for a date. Probably cheaper then a Chinese place.
Posted by Jason on 03/01/2012
Song is fantastic. Quick, friendly service. Food is inexpensive and they are very accommodating when it comes to annoying dietary restrictions. All the people whining about lousy delivery service just need to chill out. Especially the guy who is "going elsewhere" -- you aren't even "going" to Song. Anyway, that place is nuts & they probably prioritize people who are there ordering cocktails & tipping.
Posted by Stephen on 01/29/2012
Gah. My love affair with Song is over. Great value and good food. My beef is that the home delivery is a nightmare. The last 3 times I've tried to order I spent half an hour on the phone without getting through. I'm so hungry I think I'm going to cry. Song, sort your service out. In the meantime I'm going elsewhere
Posted by dslbrbr on 12/12/2011
The food is Great Take out orders - lousy. Can not get through to place an order. Phone rings off the hook.