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Posted by DA on 07/18/2011
Have tried every Indian restaurant in the east 70s and 80s, and this one was by far the worst. The food was overpriced and the portions were small. If I could award a negative star, I would.
Posted by Chris on 05/29/2011
I went to Simla for the 1st time ever. The food was excellent, as was the service. The new owner was kind and we spoke with him a few times during the evening. He has worked hard to bring the restaurant back. I will definitely return.
Posted by Anonymous on 03/27/2011
My boyfriend and I recently purchased a deal on Restaurant.com for this restaurant, and being fans of Indian food, were very excited to try this place out. Immediately after we sat down we presented our coupon from Restaurant.com on the table, which the manager looked at but did not pick up. At the time, we thought nothing about it, and later our waitress picked up the coupon when we ordered. After the meal, our waitress informed us, when she presented us with the bill, that the manager no longer accepts restaurant.com coupons. We were obviously confused, as the manager had seen the coupon at the beginning of the meal, and did not, at that point, inform us of his "policy." We tried to explain this to the waitress and that they are legally bound to accept this coupon as it is part of their contract with the restaurant website. After asking for the manager to come over to our table, he very rudely said to us to "call the company and complain." Of course, being as it was 9PM on a Sunday, the customer service center was closed and there was nothing we could do. What angers us the most is that the manager was so deceptive as to allow us to order without informing us that the coupon he so clearly saw at the beginning of the meal, would not be accepted. Also, he did not make any type of effort to work out an alternate deal with us. With so many other great Indian restaurants in the city competing for business, it is surprising that this restaurant would be so quick to give up repeat customers. We will NEVER return to this restaurant and urge everyone to choose another establishment that actually treats their customers with respect and appreciates their business.
Posted by IFC on 03/11/2011
I've been ordering from Simla for a few years largely because as someone else posted, it is hard to find good Indian on the UES. The food has always been meh and the service poor. But tonight I waited for 2 hours for my delivery. I called about 5 times in between to be consistently told that the delivery guy had already left. Not true. At the 2 hour mark, I said my credit card better not be charged and lo and behold, within 5 minutes someone appeared on my doorstep - with hot food. So clearly this was not my original order. No, it wasn't. In fact it was too spicy to eat. And I like my spice! All in all, I'm never ordering from here again. I refuse to believe there is no better Indian option in this neighborhood.
Posted by Jel212 on 09/15/2010
The food has always been just fair, but it's hard to get good Indian on the UES, so I continue to order. The service has gotten worse over the past two years, when I try to make any substitutions - even the same priced items (in the Simla special) they yell over the phone that they can't do that. It's very uncomfortable and will lead to my not ordering from them any more.
Posted by Sita Sings the Blues on 04/19/2010
This little spot is going downhill. It used to be popular. The lunch buffet is a must to avoid - yet some of the dishes on the menu are still pretty good. The owners seem to have stopped caring - in the winter they fling open the door, freezing their diners. They are often empty at lunch and act as if they are doing you a favor with slow service. The grimy sign outside says it all. What a pity!
Posted by jp on 02/28/2010
My favorite Indian takeout place on UES. Good nan and korma. Always friendly and polite.