Hold down Control (PC) or Command (Mac) key + mouseclick to select more than one option
Posted by Anonymous on 02/05/2008
This restaurant use to be decent, but now this is just poor! The quality of the food went down, you can taste the MSG and leaves your mouth dry with a horrible after taste. That after taste takes a long time to subside. The last time I ordered the same thing as I did this time, I had to ask them to switch my order because the one they originally gave me turned out to be really sour. They tried to deny anything that is wrong but I know how it's suppose to taste like from previous trips to the restaurant. On top of that, the service is lacking. Walking into the restaurant and handing us the menu, it took them around twenty minutes for us to actually get served and asking what we want when the place wasn't even full. They also would hand you the check before you ask for it and way before you're done with your food. Therefore, paying a little less tip, when we paid, they noted that we didn't pay the 15% tip rate. No where on their menu does it say we must pay that percent. It is only reasonable to pay less than that for bad service. The waitresses there made comments like "You should at least pay this much" and then another said "You might as well do take out" as she collected the money. Basically I got the impression that if we don't pay the tip then don't bother sitting there at all. At that point, I would find it even more reasonable to not give any tip at all! As a restaurant, it is a complete failure. There are so many better Shanghainese restaurants out there.
Posted by fallinlovewithfood on 01/27/2008
when Shanghai Cafe first opened, I was thrilled..their pork soup dumplings were excellent, the restaurant itself was somewhat modern and friendly, and the price can't be beat. Years later, I find it really disappointing. While the service has always been rude and brisk, the rice dishes aren't piping hot anymore and the skin of the soup dumplings are somewhat dry. I hate to play into the hype of Joe Shanghai, but at least their food never faltered in quality after all these years.
Posted by hungry on 01/03/2008
This place is the best food is really good and cheap. The best are the shanghai juicy buns and the over rice plates. I get my food within 5-10 mins of ordering. The waitresses there do rush and can be rude at times, but thats just chinatown in general. I have never had a serious problem with the waitresses as long as they bring my food.
Posted by Sunga on 12/24/2007
Food is awesome, eat there anytime i get the chance. the price i reasonable, the food is delicious...true asian taste, but the waitstaff are not the friendliest. If you're use to 4 star table service, this isn't the place you want to go. they dont want to have anything to do with you, waitstaff does one thing and one thing only: give you food.
Posted by Nod on 10/26/2007
I'm from the UK and have so far been to this restaurant every time I've visited NYC and this is a tradition I fully intend to maintain! The food here is exemplary, beating anything I’ve had back in the UK and the menu provides an overwhelming variety of options to suit almost anybody’s taste. Never had any problems with the service as suggested by some of the other reviews. That said you do get the impression that they want you in and out as soon as possible - so they can start serving the next customer. However if this helps them maintain their current standards and value, I’m not going to complain.
Posted by Anonymous on 07/08/2007
If you're looking for a place to eat some hearty xiaolongbao (Shanghai soup dumplings) and don't want to stand in line at Joe's Shanghai, head to Shanghai Cafe. Their dumplings are simple and delicious, and their other dishes (especially noodles) are also worth a try. As other reviewers have mentioned, their service is rushed, but on the same level as the rest of Chinatown, so who cares? You get a great meal at an affordable price.
Posted by Chucky on 06/09/2007
I had dinner a few weeks back with some friends here and the boss was so rude. We asked for a table and was informed it would be about a 10 minute wait. When a table became available, the boss gave it to someone else. She said, you are missing one person, you can wait until your other friend comes- this is after we told her our friend was a block away. Needless to say, my friend walked in right after our table was given away and we had to wait another 10 minutes, The food overall was good and the drinks were good too. The only thing that keeps me from coming back more often is their attitude. The wait staff if not particularly friendly and the boss who is in the front getting orders together and collecting money is a work of art.