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Shanghai Cafe

  • $$
    RatingAvg. Dinner Entrée
    $$$$$Greater than $25
    $$$$$18.01 - $25
    $$$$12.01 - $18
    $$$7.01 - $12
    $Less than $7
  • Chinese
  • 100 Mott St, New York NY10013 40.717306 -73.997147
  • (Btwn Canal & Hester St)
  • click map to interact
  • (212) 966-3988
  • 0

User Ratings (Based on 53 reviews)

3.505
Food 4.1 Value 4.2
Service 2.4 Atmosphere 3.2

Other Restaurant Info

Phone:
work
(212) 966-3988
voice
(212) 966-8698
Fax:
fax
(212) 966-8856
Notes:
Cash Only
Hours:
Sun-Thu: 11:30am-10pm Fri-Sat: 11:30am-11pm
Serves:
Lunch, Dinner
Features:
Delivery, Wheelchair Friendly, Take Out
Min Delivery:
10.00

User Reviews

  • Shanghai Cafe

    Posted by Jason from Philly on 09/24/2009

    Super soup dumplings

    Best soup dumplings I've had in years, being from Philly I get pretty good Chinese food, but this is definitely a nice find. Quick service and hot food is what I got. From a Chinese guys perspective this is one of Chinatowns best for roast duck wontons

  • Shanghai Cafe

    Posted by anonymous on 08/23/2009

    subpar service, food was mediocre

    The most unbelievably bad customer service---I actually felt insulted. The servers were rude and obnoxious. They did not even look at us when they served the food, They walked by, dropped the food on our table, and kept on walking- even when we tried to get their attention. They gave us the wrong dishes, and it took a while to get their attention for that too. The only time they bothered to pay attention to us on their own will was when we were contemplating paying our bill with a credit card. One of the servers came straight to our table, blurted "NO CREDIT CARD" and walked away again. I don't expect fancy service when I go to Chinatown, but this was just upsetting. Who cares if the food was amazing (even though it wasn't)? The tip was absolutely a waste of my money. I gave 10% because I was annoyed, and they just looked at us when we walked out- and didn't have the decency to say "bye".

  • Shanghai Cafe

    Posted by Notjonathon on 04/27/2009

    Best Dumplings, Surprsingly Great Service.

    So, after reading numerous reviews below about how great the dishes are, but how awful the waitstaff can be, my companion and I approached Shanghai Cafe with the understanding that we might have to fight our way through unhelpful servers to get a decent meal. But despite everything that's been said, I not only had great service, I had *the best service I've ever had in Chinatown*. Our waitress greeted us with a big smile, very patiently clarified a few items on the menu we were confused about, served the food promptly, and even voluntarily appropriated another empty table to help contain all the dishes we ordered. People that eat in that area on a regular basis know what they're getting into. It's not exactly a hotbed for courteous, friendly servers. The trade off for most (hopefully) is in the value and quality of the food. Our experience at Shanghai Cafe proved to be both completely delicious (the soup dumplings really are as good as people say, flavorful, juicy, not too greasy) and refreshingly friendly and easy going. There was no trade off-- it was just a good experience all around.

  • Shanghai Cafe

    Posted by Bora on 04/14/2009

    So good for its price!

    For the people complaining about the service, it is literally 5$ a plate!!!! For the price of the food, I don't care if the service is bad. Plus they bring you the food so fast, that's all I care about

  • Shanghai Cafe

    Posted by Kimberly on 02/20/2009

    Seriously!

    I've been going to this restaurant since my friend took me there in high school. I'm almost graduating college now and I still consider it one of my most favorite restaurants ever. I completely agree that the staff there is rude; service is very rushed. Once, one of the waitresses actually ran after my friends and I to ask for more tip. But COME ON, people! This is Chinatown and I'm sorry to say that that kind of treatment is not uncommon. You don't have to go there ever again if it bothers you that much but at the end of the day, they have great food for excellent prices. Personally, I like Shanghai Cafe's xiao long bao better than Joe's Shanghai, which is also another popular spot. I definitely recommend this place for the food but it's not for those who can't stomach a little rudeness.

  • Shanghai Cafe

    Posted by David Lee on 02/12/2009

    Poor Service; Won't Eat Again

    I was having dinner with my wife tonight at this restaurant at around 9pm. I'm a big fan of Shanghai cuisine and was curious to have them entertain my tastebuds. We ordered plenty of food between the both of us (2 pork bun, 2 dumplings, and a bowl of udon noodle soup). Half way through the pork buns, my wife and I ran out of tea, but nobody came over to refill our drinks. I finally had to flag a waitress to come over to our table and requested some more drinks. She came back with a tea pot and began filling my wife's cup with tea before proceeding to fill my cup with tea as well. I quickly stopped her and politely asked if I could have some water instead. She then scoffed at me, grabbed my cup, left the table, came back with her hands around the rim of my glass of water, and kind of slammed it down on the table. Needless to say, I did not drink the water after that. But most importantly, I do not think my wife and I will be returning to this place to eat, due to their poor quality of service and especially when there are so many other Shanghai restaurants in this area such as Joe's Shanghai, Goodies, etc., that appreciate having business.

  • Shanghai Cafe

    Posted by Anonymous on 06/06/2008

    Deeeelicious soup dumplings

    I've been to the "Clinton Restaurant" in Shanghai (the same one Bill went to a few years back - and generally accepted as having the best soup dumplings {steamed tiny buns} on the planet), and this place offers a fair rendition - close in it's dumpling deliciosity. I've been a few times, eat in and out, and there are other great surprises on the menu. To those with gripes about service - it's CHINATOWN, buck up, wait and pay 20% - if you want better service, order in chinese.

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