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Posted by Cookie4444 on 11/26/2009
I've been back to Shake Shack time and time again for the Shack Stack and have never been disappointed (you MUST get the deep fried cheese and portabello mushroom with the meat patty for the best experience even if you don't like mushrooms). I've seriously had family members fly out to NY for the weekend JUST to get the Shack Stack and concrete... It's worth the 45-60 minute wait. Be smart and bring a snack! ;-) Highly recommended. It will change your life...
Posted by Shelley on 10/14/2009
Worth the wait in my opinion. The only other down fall is that the veggie menu is very limited. Only one option to choose from. Other than that the frozen custard is a must!
Posted by Anonymous on 09/06/2009
I've heard a lot of good things about this place and I decided to try it for myself. Unfortunately I was extremely dissatisfied. The line took over an hour, and once I finally got my order it was completely wrong. my burgers did not come as I had ordered them and were cold and seemed as if they had been sitting out for hours. They forgot my fries, and my drink order was mixed up as well. Overall, if you want a good burger there are MANY other places I would recommend that offer both better values and taste.
Posted by theburgerboy.com on 08/30/2009
Jump in line with the rest of the pack at Madison Square Park’s The Shake Shack. Holy buns this line is long! However, don’t be turned away for two reasons. 1. It is definitely worth the wait of up to an hour at rush hour 2. The Shack Cam can assist timing your arrival to the back of the line. The thought of this simplistic but heavenly burger that awaits at the front of the hoards of people keeps customers coming back for more…and more. Don’t be deterred when you reach the window to place your order only to find a few more minutes of waiting time before your buzzard sounds or your name to be called out over the boisterous crowd. Take these few minutes to prepare yourself at the outdoor prep table of plastic wear, napkins, ketchup and mustard pumps, packets of mayonnaise, relish, S and P. Once your burger buddies can pick off a table from the other patient patrons sit down and enjoy your burger in the park together. The Shack Burger is prepared the way you like it or not, medium medium rare but don’t even try to specify. Accompanying the Shack Burger is a layer of melted American cheese, lettuce, tomato, onions and Shack Sauce. For those wondering what the Shack Sauce is comprised of think ketchup and mayo base but refrain from a Thousand Island mental/mouthful picture. Sink your teeth into this Madison Mastery between two freshly baked and finger squishing buns. For the impatient folk try the B Line for things other than shakes and hot food but know you are missing out!
Posted by JC on 08/18/2009
For a $5 cheeseburger, I expect them to put on the Mustard and Ketchup for me, but Shake Shack expects me to pull apart my To Go order and put on condiments. I'll stick with Burger Joint for a full service Works on my Cheeseburger.
Posted by Lauren on 08/05/2009
Best burger I've ever had. So juicy and the shakes are delicious too. Before we moved here, my boyfriend was visiting the city on business and waited for 2 hours for a burger and missed his flight but said it was completely worth it.
Posted by Meg K on 07/08/2009
On a food stint to NYC we got the pitch from someone standing in line - "you have to eat the burgers here -they are the best in NY". We returned the next day to find a news crew doing a story which helped pass the time of the 20 minute wait. No one tells you about the 20 minutes AFTER you place your order. OKAY -the burger was really juicy and on a great bun so I would rate it really high - not sure it was the best but it did rank up there. The shake was good, the fries just OK - crispy but not the focus of the meal. Great for people watching too.