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Shake Shack

Madison Square Park
  • RatingAvg. Dinner Entrée
    $$$$$Greater than $25
    $$$$$18.01 - $25
    $$$$12.01 - $18
    $$$7.01 - $12
    $Less than $7
  • Burgers, Hot Dogs
  • Madison Ave, New York NY10010 40.741581 -73.987549
  • (At 23rd St)
  • click map to interact
  • (212) 889-6600
  • 0

User Ratings (Based on 122 reviews)

Food 3.9 Value 3.5
Service 3.4 Atmosphere 3.8

Other Restaurant Info

(212) 889-6600
Take Out ($25 Min) Major Credit Cards
Daily: 11am-11pm
Accepts Credit Cards, Cheap Eats, Lunch, Outdoor Seating, People Watching, Take Out, Trendy, Wheelchair Accessible

User Reviews

  • Shake Shack

    Posted by Luna Rose on 12/25/2013


    This food was great I'm gonna come EVERY day!

  • Shake Shack

    Posted by Rory O'Callaghan on 06/07/2013

    I dream of this food!

    Every time I come home to NY, I'm almost running to Shake Shack! I always get the 'shroom burger, which is juicy and satisfying, cheese fries, and either a soft drink or, if I'm treating myself, an incredible shake. I can't wait until the end of the month when I get to take my friend for her very first Shack Burger! It's NYC prices, and you need to get there EARLY for lunch, but I'm always given great service and great food.

  • Shake Shack

    Posted by Hannah on 06/14/2012

    Still Dreaming About This Burger!

    I'd heard about this place from a bunch of friends and figured it was about time to check it out. This shake shack is the closest to where I lived so I figured one nice summer evening I'd go check it out. While yes, the line was long - it was completely worth the wait. The outdoor seating area was gorgeous with string lights creating a canopy in the night sky. When my buzzer went off to go get my burger, I took my first bite and was immediatly in love. The cheese burger with the sauce was absolutely amazing and I can't wait to go back!

  • Shake Shack

    Posted by Anonymous on 10/31/2011

    A total let down

    Went over there to the one in 86 st one, is new. I Wasted my money I was tottaly dissatisfy .first time to go. I ordered a dobble shake burger. Problem no 1. line moved slow and there was allmost no line on top of this after ordering I waited longer than 15 minutes to get my single order of just this simgle item. many more orders kept comming out and even people that ordered after me. Was hungry and finnaly got my order. Problem no 2. The burger was a greassy mess and condiments were all over the place and in no proper proportions. the bun was flattened and too small. gezz that's the last thing you want to do with a burger be stingy with the bread. not decent. Problem no 3 found no place to sit! so had to sit and try it on the same bench I was waiting for it. loussy... problem no 4. After all that I said well atleasdt I am goping to eat this thing.. but oh no that was not the end of the problem assembly line lol.. because after my second byte the taste was bad mostly because the meat was damage & old. it had a leatherish taste of beef this means is past due of edibility. at that point asked for a bag to take it and left the miserable place. took two more bites outside but was not able to get past the terrible taste., and so thruw it away with bag and all. first and last time I go there. I needed to say this to get this of my chest.this was a very bad experience. Service, Atmosfere and food all were bad and the burger was over priced for the size, problem no 5, give me a break, all was Ridiculous! not decent not worth it.They dont get it. I do Not recomend it to you. a total let down. : ( arrrg...

  • Shake Shack

    Posted by Timmy on 10/19/2011

    My favorite burger anywhere.

    I love burgers and shake shack has my absolute favorite , the fries and custards are good too.

  • Shake Shack

    Posted by Dave on 06/28/2011

    Not what I was expecting

    Waited 45 minutes against my better judgment but was hoping for a perfect burger to make it worth the wait. Sadly it was far from it. I didn't so much mind that it was a greasy mess that looked more like chili than a burger but the fact that there was zero sear on the meat for me was unacceptable. It was almost inconceivable that this burger was done on a grill. It looked like it was steamed or microwaved. The outer surface was the same color as the inside. I took a photo of the patty just to keep as a warning for anyone wanting to go there and tough out the wait. The shake was good. Very strong and real coffee flavor - I was even buzzing off the caffeine all afternoon. If I ever end up forced to go back I'll try the hot dog but I won't be going with big expectations.

  • Shake Shack

    Posted by themolar on 06/21/2011

    Food is okay, but not worth the wait

    At 2:45 on a Thursday, I waited 35 minutes in line, then another 15 minutes to get my food. The burger was okay - nothing earth shattering - and it was VERY SALTY. I rate it 2.5 at best. If it wasn't so salty, I would have rated it a 3. The french fries were close to excellent, I would give it a 4.5 - would have given it a 5, but again, was too salty. Not as bad as the burger, but still too salty. The outside was nice and crisp, the inside was a nice mealy texture with a nice potato flavor. The coffee shake was pretty good - rate it a 4. Nice coffee flavor. I would not wait 50 minutes again though.

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