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Posted by burgerbob on 04/20/2010
I totally agree with other reviewers: this place serves a pretty good burger, for a great price, and the atmosphere is upbeat. It's like going to a party where everyone is having a good time. The wait? I take a book and chill out until my buzzer shakes. There is, however, one thing about the take out burger that may shake up some people...the wax paper it's wrapped in has a way of melding with the bun. If your not careful, you can get a bite of paper/cheese/ burger. Hopefully the paper is organic. Because, believe me, separating the paper from the bun is no mean feat! Hey, doesn't bother me, but it puts my girlfriend into a frenzy. So skip the paper. Eat in! If you can find a table or don't mind eating on your feet.
Posted by Anonymous on 04/14/2010
If you are looking for a simple and delicious burger, this is the place. The burgers are moist and perfect in size and the fries are cooked to a crispy perfection. I have never had a burger that was overcooked. Anyone that complains is simply hard to please. The only possible thing to complain about is the wait and seating but that's only because it is really that good!
Posted by Kah on 02/21/2010
Awesome, this place is awesome. We stood in a crazy line on a Sunday, I was extremely skeptical of the whole shake shack hype--shame on me. I'm pretty tiny and ordered a lot by my usual standards, but I was forewarned that a double stack and cheese fries would not be enough. I didn't listen, and as soon as I took one bite of the burger I realized I effed up by not ordering two. The outdoor atmosphere is awesome, and if you pay eavesdrop a little you'll find that the employees are all hilarious, quirky musicians. Summertime fave!
Posted by Marsha on 02/16/2010
I dont know what everyone else is complaining about but these are some of the best burgers in NYC. Are they semi-expensive for a burger? yes. can you get the same burger at Mcd, BK etc? NO WAY! its worth paying some extra money considering the product you are getting. if you want to save a few bucks you can go to some crappy fast food joint where you get the mystery meat burger. the burgers here are fantastic, the milk shakes while simple are just a blast from your childhood (in a good way). the line moves quick and its worth the wait. Honestly i have tried all the other cities burgers and this is the only one that puts me in a happy food coma after i eat it. If your going for the first time stick to the burgers this way you can taste the patty (the shroom patty overpowers everything). the fries arent that great, so grab a burger and a milkshake and enjoy. every person i have taken to shake shack loves it (and being a Mets fan thats the only positive to going to a game nowadays). I have never had one complaint about the food and would recommend this place to anyone.
Posted by BurgerExpert on 01/25/2010
I live around the corner and it simply amazes me how people think this is such a wonderful place. The burgers are average at best and overpriced. On the weekend, the line is out the door. The majority are tourists coming to check it out but its sad to see people waiting for an extended period of time to eat a slight upgrade of McDonalds.
Posted by Sam in Bk Heights on 09/24/2009
I typically go to the MSP location 1/2X per year, lines be damned. I was apprehensive about trying the UWS incarnation but my friend was taking me to a concert close by and she wanted to try it. I must say, the line was there...but overall the wait for our food was no worse than sitting down at any greasy spoon. Cooking area looked clean, service was friendly..and dare I say...the $5.75 double patty hamburger was fairly good value and actually tasted better/hotter than the MSP versions I have had. We split one order of fries. which were generic, but not bad (or cold). Beers were typical NYC rip off price but this was a week night indulgence and we were only having one...at least the limited tap offerings are good. Seating is limited and people do try hogging tables...we were two people and offered to share out 4 seater which drew inquisitive looks...w/e I am a Queens native and deal with miserable attorneys all day long, I'll continue to be the lone exception. I can see how people trekking an hour or more to get here could be disappointed, however if you are in the area and the line is manageable its a fun little spot and the location warrants the additional cost IMO. I'd rather spend $25 for two people here than $20 at a dive any day.
Posted by lize on 08/18/2009
Tasty burger! :) Tasty custard! :) Burger- ("Shack Burger") came out hot and seasoned, w fresh warm potato bun/ lettuce/ tomato- Yay!! Shared fries- tasty, fresh, hot, crispy, crinkly, not over-fried, tasted like potato- Yay!! Broke down and eventually got custard (chocolate scoop) w fancy chocolate crunchies and choc cookie dough pieces (very brownielike)- YAY!! Plus: line was not long at all. Went straight to counter all three times (since they have three separate lines: hot/cold/pick-up). Wait w buzzer was not long (few min). Sat at table by window. Extra plus: my friend somehow dropped his custard cone on the way out the door (SADDEST THING EVER!!), and since it was completely devastating to all-witnessed, I dragged him back to get another. Kind person behind counter understood our devastation and explained/asked (manager?) for a new one! (...we are now loyal devotees for life!) Yay!