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Posted by Anonymous on 07/18/2007
Serendipity has good food, but nothing out of the ordinary. The service is alright, but some times the waiters don't pay attention. You get good value because there is the decorations all around and the food. THe atmosphere is the best part. There is great people watching and great decorations. I won't say Sarandipity is out of the ordinary, but you should try it.
Posted by buzzzzz on 07/07/2007
the desserts are good.. but never worth an hour wait.
Posted by S on 06/28/2007
Went here with a friend a while back & got the Frozen Hot Chocolate. It is HUGE! And it gave me a tummy ache. But it was all worth it, because I love chocolate & it was very good. It was nice to eat in a place with such a reputation with movies etc. My friend didn't like it much, but then again, she's more of a vanilla person.
Posted by mkotzian on 06/25/2007
I was recently in NY and decided to give Serendipity a try. It is one of those places you hear about that was great but I believe that was back in the day. Upon arriving I was told an hour and a half wait and this was at midnight. We were finally seated upstairs where the table was dirty and the roof above us was peeling off. It was all in all rather dirty. We saw the size of the desserts and had heard about the amazing hot chocolate so the three of us opted for hot chocolate all around as it was now 1:30 a.m. and the air conditioning was freezing. The waiter came and we tried to order but were told that there was a $8.50 minimum (the hot chocolate is $4.50) but all they were serving was desserts. We were appalled as the host or manager in our hour and a half wait never mentioned this nor were there signs posted. The only way you were told that was by a little note in the middle of the menu (very hard to see amongst all the design). They stated we would have to leave if we did not order more. We asked to speak to the manager and she came over and stated it was on the menu but we stated that it is late at night and you are only allowing us to order desserts. She condescendingly replied that this was the way it is and that if you did not like it you should leave. We explained how a sign needed to be put up but you could tell that was never going to happen. The fact is that they want you to wait anywhere from 1-3 hours and by the time you are seated for desserts only you fin d this out and just order stuff that you may not eat since you waited so long. We noticed at another table they too had ordered hot chocolates and other desserts. The hot chocolate was gone but the massive sundaes were left untouched. All I am sure because they had to meet the $8.50 per person minimum when all you could order was desserts. Needless to say, we left and will never be going back.
Posted by Anonymous on 04/08/2007
This time, for example, many customers and my party, who dropped their names for a table two or more hours earlier, were asked to stand in line outside of the restaurant to wait for a table. The guy who instructed us to form a line showed the first three couples to their seats and never appeared outside again leaving at least fifteen people standing in the cold. After a while, everybody on the line gave up and went into the restaurant to double check on their tables making an even bigger flood of people for the host and hostess at the counter. But our waiter was very nice. I highly recommend the Hot Spring Wings.
Posted by Marilyn Lee on 03/21/2007
I would eat here more often if it were not for the wait...and when I "need" to eat...I "need" to eat...but you have to hit it at the right time...On my last visit...I was seated prompty. I might add that I have been eating at this restaurant since 1968...wow does that date me but this is a credit to the survival of the place and the fact that the quality of food is still there even though the prices have esculated with the times (I have an old menu and yearn for those times). I was 1st taken there by a college friend who sought to take me to a fun and hip place and it does not dissappoint on both levels. I had one of the Trader Vic drinks in pinneapple and coconut which I find refreshing...and I like it better than the frzen hot chocolate that they are famous for. I had a chicken dish which is not currently of the menu...Spiced chicken flambe...which was on the "specials" of the day...and I was so glad...although a bit pricey, I remember this dish well with XXX cream sauce...it is wonderful! with 2 very large breaded cutlets of boneless chicken. Guys, bring this dish back permanetly!!! A salad came with it with a wonderful dressing that only they do. I was very satisfied that "my place" still is the same...Too bad the lines are so long...and you never know who you will see in there...one time years back...there was Yoko Ono and her son Sean at a nearby table...The place continues to be fun...the waiter staff really hussles...and glad it is still around to enjoy!
Posted by Anonymous on 03/14/2007
I think anyone who does not like the frozen hot chocolate went on a bad day or something, If it weren't so caloric, I would have one every day. Every single person I have ever taken to this restaurant has agreed. Leave the actual meal for another place, but go for the dessert and frozen hot chocolate (the peanut butter one is even better).