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Serafina Upper West

  • $$$$
    RatingAvg. Dinner Entrée
    $$$$$Greater than $25
    $$$$$18.01 - $25
    $$$$12.01 - $18
    $$$7.01 - $12
    $Less than $7
  • Italian, Pizza
  • 2178 Broadway, New York NY10024 40.782459 -73.980705
  • (At 77th St)
  • click map to interact
  • (212) 595-0092
  • 0

User Ratings (Based on 11 reviews)

2.575
Food 3.1 Value 2.2
Service 2.0 Atmosphere 3.0

Other Restaurant Info

Phone:
work
(212) 595-0092
Websites:
www.uws.serafinarestaurant.com
www.serafinaupperwest.com
Place Order:
Order From Serafina Upper West for delivery & takeout
Notes:
7% Delivery Charge $15 Min Per Person During Rush Hours Visa, MC, AmEx, DC
Hours:
Sun-Thu: 7am-12am Fri-Sat: 7am-1am
Serves:
Breakfast, Lunch, Dinner, Brunch
Features:
Group Dining, Kid-friendly, Open Late, Outdoor Dining, Gluten Free Items, Delivery, Online Reservations, Online Ordering, Wheelchair Friendly, Accepts Credit Cards, Take Out, Catering, Private Parties
Min Delivery:
15.00

User Reviews

  • Serafina Upper West

    Posted by Anonymous on 05/15/2012

    Great food and very kid friendly

    Love lobster carpaccio and a handful of pastas - esp the one w chicken and cream sauce. It's a good meal at a place where u don't feel bad bringing the kids. I do avoid weekend crowds so service and wait has not been a problem.

  • Serafina Upper West

    Posted by Julie on 04/14/2012

    Like a diner - never going there again...

    My husband and I went here for the second time last night. First time was ok, but last night had to send back lasagna for being absolutely COLD. They clearly nuked it and brought it back to me. Vegetable lasagna tasted like spaghettios with little chunks of veggies clearly made days ago. No taste. My husband's pizza was bread with arugula and dried meat on top. No presentation and very little taste. No apology from anyone except server, but even him not really. Service is not up to caliber of this level of pricing. The weirdest thing was that the appetizer came out about 3 minutes after we ordered (fine) followed by the main course only around 1 minute later! Clearly there's some reheating going on and they make it so obvious! Not to mention it made me feel like someone was in a rush to get us out of there fast, when we were actually looking to take our time. This was clear when the waiter collected his tip before we even left! Poor service and poor food. Go around the corner or down the street for better Italian food and service! This is clearly a chain experience...

  • Serafina Upper West

    Posted by Derek on 04/12/2012

    Can't choose your clientele I guess.

    I've been to the Serafina on East 58th Street several times and it's always been good - a little noisy, a little scene-y, but the food and service have always been consistent. Unfortunately that isn't the case at the UWS location, due mainly to the hoards of babies, children, and strollers taking over the place. What is it about Upper West Siders that makes them think it's perfectly acceptable to bring their screaming, crying, running kids to restaurants? Are rents on the UWS so much that people can't afford babysitters? On the night I tried to have dinner here the entire front of the restaurant as you walked in was littered with strollers for people to trip over. You could barely get in the door. The first table next the host stand, a table for 8-10 people, was filled with a few adults who were completely oblivious to their children running around and around the table screaming. I don't blame the restaurant, it seemed nice enough with good house music playing over the speakers and nice lighting. I blame the clientele - rude and entitled UWS parents who think it's their God-given right to drag their children wherever they go. In the end the atmosphere was so frenetic that we left before we could even be seated. I'll stick to East 58th Street from now on.

  • Serafina Upper West

    Posted by Anonymous on 04/06/2012

    Poor service

    This place has great food but is a complete disaster with service. Ordered an $80 bottle of wine and was given tiny dirty glasses. I tried to place a pick up order at 530pm and was told they don't take orders over the phone? Hopefully they get their act together as the food is good, if you ever get a chance to eat it!

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