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Serafina Broadway

at the Dream Hotel
  • RatingAvg. Dinner Entrée
    $$$$$Greater than $25
    $$$$$18.01 - $25
    $$$$12.01 - $18
    $$$7.01 - $12
    $Less than $7
  • Italian, Pizza
  • 210 W 55th St, New York NY10019 40.764582 -73.98187
  • (At Broadway)
  • click map to interact
  • (212) 315-1700
  • 0

User Ratings (Based on 51 reviews)

Food 3.1 Value 2.9
Service 3.0 Atmosphere 4.0

Other Restaurant Info

(212) 315-1700
(212) 315-1700
Visa, MC, AmEx, DC, JCB
Sun-Thu: 7am-12am Fri-Sat: 7am-1am
Breakfast, Dinner, Lunch
Accepts Credit Cards, Bar Scene, Brunch, Catering, Delivery, Good for Groups, Kid Friendly, Late Night, Online Reservations, Outdoor Seating, Private Parties, Take Out, Wheelchair Accessible

User Reviews

  • Serafina Broadway

    Posted by Anonymous on 05/12/2005

    Poor Service

    Our waiter was very rude - he actually argued defiantly over wine with my friend who just wrote a book on wines and is a very competent expert. I think the waiter actually said, "No, your wrong. That is not how it is done in New York." He was confrontational & cocky. When we complained to the management, they didn't seem to care as we would expext them to. Too bad the truffle oil risotto was so awesome!

  • Serafina Broadway

    Posted by Tom & Heather on 04/03/2005

    Try one of the other ones

    Serafina has a pretty good reputation in New York as one of the better franchise Italian restaurants, but both times we have gone to this location, the service has been poor. The waitresses are condescending, and worse, they rushed us. No more than five minutes after giving us menus, our waitress came back and asked us if we were ready to order (menus were still open). The minute the runner brought our food out, she came over and asked how everything was. Beyond these two times she was absent. While not very expensive, the food was OK at best. If you are a fan of actual Italian food, this is not the place. However, presentation of the food was very nice.

  • Serafina Broadway

    Posted by Anonymous on 03/18/2005

    Nice food but expensive

    Food was good but I guess little expensive. The service needs to be pruned as they even forgot my order once. Overall a nice place to try eating once.

  • Serafina Broadway

    Posted by Anonymous on 03/09/2005

    Great ambiance...not so great service

    I have eaten here twice. The first time (Dec. 2004) was excellent. The second (Feb. 2005) was not. Our waitress always forgot about us, so we were always asking for bread, water, utensils, etc. They also ran out of linguini and the apple dessert at 7pm on a Sunday night. Needless to say, I'm a bit disappointed, but I would still return because my first experience was so great.

  • Serafina Broadway

    Posted by Anonymous on 12/06/2004


    I went here when it first opened. Maybe they hadn't worked out the kinks yet. I had the pasta with bolognese sauce. I asked for the fresh pasta with it. There was almost no meat in the sauce, and it was salty. The pasta was sticky.

  • Serafina Broadway

    Posted by Mr. La Scala on 12/01/2004


    Service was attentive and friendly but the food was overpriced and dissapointing. Very dry, thin, veal milanese was overcooked. Food very mediocre.

  • Serafina Broadway

    Posted by Mr and Mrs Rodriguez on 11/16/2004

    Good food and ambiance

    Nice place and very busy but not packed. The food was good, pizza thin italian style and pastas tasty. Staff really nice and attentive.

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