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Midtown South / Chelsea >
Posted by Nathan on 01/25/2013
I have eaten at this establishment many times and am sad to say every time it has gotten significantly worse. A few months ago, I ordered a burger medium and it came charred, when i complained, the manager picked up the patty broke it in half with his bare hands and said look its medium inside (No thank you!). I gave it another chance today and ordered as per the menu a buger with lettuce tomatoe pickles and onions, only they wanted to charge me $0.50 for the onions. The manager proceeded to fight with me on the matter and finally agreed to give me the onions but said next time there will be a charge (even though the menu states its included!). I called later to express how deeply unsatisfied i was at how he handled me as a customer and he did not care one bit, in fact his words "thank you have a nice day". On top of that the food is expensive and not even that good. I will not be revisiting this establishment any time in the near future.
Posted by Anonymous on 11/20/2010
This restaurant has been open for about a year now but, unfortunately, management hasn't changed. Food is okay but the service is simply subpar.
Posted by John on 10/31/2010
I eat there all the time and the food is consistently good. I never had a bad experience there. Its not a fancy restaurant so the atmosphere obviously isn't great but the food definitely makes up for it. I definitely will continue going there!
Posted by anonymous on 07/27/2010
Ordered the mixed grill sandwich with extra meat. i thought it was a joke when it came. The quality was ok but it was pretty pathetic in terms of quantity. I dont recall having a grill sandwich with virtually nothing between the bread. i dont think this place will last too long
Posted by Schnitzel Lover on 02/01/2010
The food is terrific. Great schnitzel sandwiches and very affordable. The only caveat is that the woman who works behind the counter has a serious attitude problem. I mean a SERIOUS problem. It almost makes it unpleasant to approach the counter. Everyone I've spoken to has agreed. My friend went it and ordered a schnitzel sandwich, fries, and a soda. After being rung up for each separately, he noticed that there was a "combo deal" and asked if he could get the combo price. She snapped at him, "you have to tell me, I can't read your mind." Don't even think about eating at the restaurant. She has shouting matches with the cooks every 5 minutes. Order out or pick up instead.