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Posted by John on 03/18/2006
When we first went to Sapphire, we looked forward to what we might find. Our expectations were dashed by the waitstaff, who were inattentive and generally useless. They never bothered to ask us if we needed water. When instructed to prepare our food on the spicy side, this request was ignored. As a frequent visitor to Indian restaurants, I was appalled to find that after my request, the food was so bland it was barely recognizable as Indian fare. In addition, it seemed to have been premade, and not fresh. I would not reccommend this restaurant to others, as it is both pricey and of low quality all around.
Posted by WestSide for Work on 03/02/2006
I've eaten here many times and I think the food is good and the service is great. I've lived in India and the food at Sapphire, though not totally authentic, is still of excellent quality and has a good balance of flavors. The service is not over-attentive - which I find is a flaw at many Indian restaurants in New York - but it as I diner I never felt neglected, and the service is very polite and friendly. If you work in the area, it;'s a great place for a sit-down lunch, and it's also a good pre-theater choice in a neighborhood that can have fairly expensive and uninteresting dining options.
Posted by DT on 02/19/2006
It's unfortunate that others have had bad experiences going to Sapphire - when I first moved to the city two years ago, it was the first Indian restaurant I went to here. I've had occasion to go to other Indian restaurants and always find my way back to Sapphire because of the food. To be honest, I've never really noticed any lapse in service and quite frankly, I'd be the first to. I can only say that the ones who didn't have a good experience that they might have gone on a bad night. Each restaurant has them - whether you pay $100 for an entree or $10. For the price, atmosphere and quality of food, Sapphire's a gem. They make food that's meant to be shared... a perfect place to take a date.
Posted by Stephanie Strickland on 02/16/2006
I went to Sapphire with five other girls for a friend's birthday. We ordered lots of wine and drinks, so they were getting plenty of business from us. The food was wonderful; HOWEVER, we were displeased by the service. We asked for the specials and the waiter shrugged and pointed to the menu. I ordered a drink and the waiter rolled his eyes before he went to get it. He took about fifteen minutes to run our credit cards and made no attempt to apologize for the delay. It's too bad, because the food is great, but it would take A LOT to get me back there after the way we were treated.
Posted by Lincoln Center area on 02/15/2006
Sapphire is spectacular. The food is some of the best I've ever had in New York. The waitstaff is extremely friendly and attentive. While the prices are a little high, the experience of eating there is well worth it. Perfect for a celebratory dinner (why I went) or a romantic date.
Posted by FrancisM on 01/15/2006
My wife and I have eaten here twice and both times the food as well as the experience was just ok. With all the other places in NYC to eat Indian keep going unless you are starved or tired.
Posted by Anonymous on 10/09/2005
The food was not wonderful but good enough. I ordered just an entree, which was too expensive for a small dish of meat with some good sauce and no rice to eat it with. Plain rice was about $4.00 extra. I would pay extra if it were a fancy restaurant with wonderful service, but the portions were small, the waiter pushed and the stmosphere was just ok.