Hold down Control (PC) or Command (Mac) key + mouseclick to select more than one option
Posted by Joe January on 04/04/2011
My family and I have been customers of this Saigon Grill location for nearly 10 years. Besides being in the neighborhood, it has always had a casual atmosphere that suited a late night meal or a family gathering. In the past, it has provided extremely quick service, whether dining in the restaurant or ordering delivery, fresh, good food with great value and most importantly, an overall consistency that was excellent. This past weekend my family and I went there for dinner, greeted by the friendly chants of ex-employees protesting the new owners for workplace discrimination (This has been going on for quite a while and the owners have placed a plain-clothed security guard at the entrance). Not to be dissuaded by the protesters, we sat down and immediately noticed how empty the restaurant was for Saturday night at 7PM; it was normal for this place to be bustling on weekend evenings. On previous occasions, our order would be taken within minutes of sitting down and served minutes later. Things started off on the wrong foot when we had to flag a waiter down after waiting for him to ask us what we'd like to order. Next, in a relatively short amount of time, a salad was served to us, but unfortunately it was the wrong salad. The waiter quickly rectified this and brought the correct salad. Our entrées took a noticeably longer time to arrive but this was something we could look past. Two quick observations about the updated decor: large drapes have been installed over the windows so that customers will not have to look at the protesters outside. The other this is that there are paintings all over the dining room, wrapped in plastic, with a price tag and contact info for the gentleman selling the work. We all agreed it was a bit strange...I guess they are diversifying into the art business since their normal customers aren't showing up. I personally have ordered every item on the menu MANY MANY times and noticed something was off. Lets begin with the shrimp summer rolls: looked like it was all vermicelli noodle; no basil or spearmint; very boring. Next, the beef & papaya salad. This was good and I found no fault with it. The next item was a shrimp dish that was frankly very bland with overcooked shrimp. Please take into account that I came to MP solely to write about this restaurant as I have enjoyed it for a long time and am sad to see the new owners ruin this restaurant. I will check back in a month or 2 to see if it has improved.
Posted by Trevor on 03/21/2011
The food appears to be under or over cooked. The picket line at the door indicates serious trouble. We'll try it again in a couple of moths to see in which direction it goes.
Posted by Anonymous on 02/21/2011
The bar area is depressing with a sushi bar being used as storage. It once was a good place now it is depressingly bad and seems like it is on death row.
Posted by Stillhere on 01/31/2011
In the past week, we ordered the spring rolls, vegetarian spring rolls, sugar can shrimp, grilled beef, grilled chicken, BBQ spareribs, ox tail soup w. noodles and chicken broth w. rice noodles. We really thought the taste has gone bad. The most disappointed dish was the grilled beef and grilled chicken. They were dry and very salty. The oxtail soup also lacks of flavors. The vegetarian spring rolls are really frozen ones that sold at many other restaurants. We have had better Vietnamese food Manhattan or somewhere else.
Posted by magicman7 on 01/13/2011
I agree with the earlier posts. My gf and I have been orderering the same items for the last two years and the last time we ate their curry shrimp soup we noticed it has become significantly blander.
Posted by tom on 12/19/2010
About six weeks or so ago, I noticed there were men standing around the restaurant watching everything. When I inquired of our waiter, I learned that they were the new owners. I went up to one and told him not to change a thing, if he wanted the restaurant to continue being full. Since then, they changed the brand of wine they serve--not for the better--and I had to argue about that. The food, to my wife and me, has not changed in quantity or quality. Both are still among the best of any Asian restaurant in NY, at a more than reasonable price.
Posted by rob on 12/05/2010
I've noticed a change in food quality over the last couple of months. I've been ordering them for 10yrs..has anyone else noticed? Dumplings seem to taste more like takeout Chinese dumplings, beef skewers are not tender any more, tofu in tofu salad is harder now, or more plastic like in the vege skwers...what's up?