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Posted by Jeff on 06/19/2008
Dear Anon, Are you going to base your review on one visit for a comparison of a place your already are fond of and have been many times. Not objective. Really. Saigon Grill is one of the bona fide bargains left on the Upper West Side. Food is always good while being quite reasonably priced. A great place to bring visitors from out of town.
Posted by Anonymous Food Critic on 06/05/2008
Yesterday my bf and I ate at this Saigon Grill we usually eat it its sister location on University Place. The Saigon Grill at University Place is much better and this is why: Saigon Grill Amsterdam Pros: portions were nice, water was refilled quickly, tea is provided, restaurant was clean. Saigon Grill Amsterdam Cons: no air conditioning - restaurant was uncomfortably warm, glasses of water were small, absolutely unwilling to make substitutions in meals, spring rolls were markedly greasy, dipping sauce portions were flimsy, restaurant was not very busy at all but food prep was very slow, restrooms were small. In contrast, the University Place Saigon Grill is so much better because: no matter how crowded and busy the place is - service is FAST, nice tall glasses of water, the spring rolls are fried but aren't covered in grease, they give more than enough dipping sauce, they are more than happy to make substitutions in your meal, the place is air conditioned and very comfortable, the restrooms are big. We would recommend you eat at the University Place Saigon Grill instead of this one because this one just doesn't compare.
Posted by Anonymous on 05/05/2008
I agree with the comment about greedy delivery guys. I'm a student and I order from here very often because the food is fantastic. However, the other day when I ordered the guy gave me a dirty look when I tipped him $2 and some change. I don't like that at all. I didn't even order that much food and I'm not going to pay over $3 for a $10 order. They really need to adjust their attitudes. Since when did tipping become obligatory and since when do delivery guys get to demand the tip they want? I guess delivery isn't really "free"
Posted by Anonymous on 05/02/2008
Their food is outstanding. I often get the soup delivered when I'm not feeling well because it helps to break up a cold (#25 with chicken - the best!). The other night I ordered a meal that came to $14 and change. The delivery guy rounded it up and told me it was $15. This isn't the first time this has happened...I usually give $3 tip and let them keep the change but I'd prefer for it to be my decision, not theirs. Be sure to get the exact amount when you call for delivery.
Posted by My favorite place to eat in NY on 04/21/2008
I really enjoy everything about this restaurant. The food is amazing, and the portions are large. The service is fast and polite. The price of the food is reasonable for how great it is. When i first walked into the place i thought i would end up spending 100 bucks there because it looked so nice and expensive. The total for like 3 people was only 30 bucks. This is the only place i go to eat out at and i'm not even Vietnamese.
Posted by SO GOOD on 04/03/2008
this place is so good! number 79- the crispy egg noodles with the broth on the side is absolutely amazing, but even better is the rice noodles- number 78!
Posted by mr. papaya salad on 03/20/2008
Can someone comment on the situation regarding the delivery boys at the uptown Saigon Grill? I am so happy that I can once again order in. It is a comment on the food that I would walk ten blocks in each direction to pick upThe Papaya Salad with Beef is an incredible dish. However my sympathies were with the striking (or was it merely organizing?) delivery boys, and I feel sad that the owner of SG, who is obviously making a fortune, is drawing such a hard line. I can not get a clear report on the state of affairs.