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Posted by Ella V on 07/04/2012
Poorest service and management I have ever seen! My friend and I went there for lunch and shared the pirogi, that were really good, and salad. For main dish I got the veal cutlet that comes with 2 side dishes, so I chose beans and French fries. The French fries were out of a bag, still a bit frozen and pale. The beans were undercooked as well. The veal was covered with tomato paste (with no indication of that on the menu). I took few bites and couldn’t eat it, it was really unappetizing. When our waitress came back and asked if we want to wrap the leftovers I explained to her what was wrong with the dish, and she said oh, I’m sorry and came back with our bill. I was very surprised to see that we were charged for the veal, so I asked her to remove the charge cause we didn’t like it and the dish was undercooked. She brought over the manager, a young woman, that said “so, you don’t want to pay for your meal? we were shocked. So we explained to her what was wrong with the dish (and that everything else was great!) and her response was that everyone has different taste, so if you don’t want to pay for it, then the waitress will have to pay for it. I am not removing the charge. I am a small restaurant manager myself, and I would never, ever, have a customer pay for a meal that he barely touched and didn’t like, especially if it was undercooked. There is no excuse of treating customers this way.
Posted by anonymous on 01/24/2012
I have eaten from S&B several times. I usually have my food delivered from there. Always quick, always hot, and always delicious. Not to mention the free polish candy or little pastries they put in the bag : ). They are very reasonably priced considering the location and the fact that the portions are huge. My regular plate is their Polish Platter. Its got a little bit of everything in it. So you cant go wrong. I will continue to order from S&B whenever I'm hungry for some Polish food. Hope you all find this helpful. I honestly cant see how anyone who likes Polish food and good people wouldn't want to eat from here. Cheers!
Posted by Anonymous on 07/16/2011
So much attitude if you ask for delivery. If you don't want to deliver, don't. Waste of a phone call.
Posted by Happy on 12/10/2009
Recently placed a large delivery order for office lunch. S&B called to confirm the order and the food arrived promptly. Everything was delicious and our group was very happy. We'll definitely order from S&B again!
Posted by HungryBoricua on 12/13/2008
During the cold months I love this kind of food. I had the lunch special with chicken soup and cheese pierogies, plus a tea and some cookies. It was all very good. The service was a little slow and the waitress could have used a personality, but I guess you can't have anything.
Posted by Annoyed on 05/02/2008
I have eaten here many times, usually take out. Recently I've tried to get delivery. Most of the time I end up on hold for a very long time, and then it takes FOREVER to get the person on the other line to get my address right. The last delivery I received took over an hour and a half and I only live a few blocks away. I get the feeling they don't want to do delivery service, which if that's the case then don't. It's much better than being evasive on the phone and giving your customers the run around on their address. And just to clarify, it's not a language barrier that's the problem.
Posted by drexel on 05/25/2007
I've lived in NYC for only 3 weeks and I've already eaten at S&B 4 times. It's centrally located where all the Williamsburg action is, the atmosphere is warm and friendly and completely unpretentious. The food is general eastern European, polish, hungarian, etc. The goulash and potato pancakes with a side of spinach and one of beets is yummy and enough for two meals. The prices are very reasonable and the sweet polish waitresses take great care of you. If you want a restaurant where you can have an inexpensive yet delicious meal, and which is so comfortable that you don't even mind going by yourself, this is definitely it.