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Village/ W Village >
Posted by Shelli on 01/12/2013
This place is in my neighborhood and I have avoided going there, but a friend suggested it. So, I decided to go. Big mistake. We were there before the dinner hour, and had a few drinks at the bar until they officially opened for dinner service. When we were seated finally, we were away from the windows, which was preferable, and seated in a crowded area in the away from the windows. (We were only about the third party to be seated. We were there and the room was practically empty). We didn't complain. We were seated and waited a full fifteen minutes before pointing out that we had not been approached by anyone. Not even water was offered. The dining room was in full swing, and everyone was being served, but us. When I brought this to the attention of a server nearby, she offered to put our order, but we still had no server for the rest of the evening. We watched everyone to our left and to our right getting service. We were sitting with people seated less than an inch away on our right and our left, this seating was tight and yet we were being overlooked. I placed an order, then canceled it. They charged me anyway and I had it taken off. I earn my money and I think others should earn theirs too. Rosemary's will not ever get anymore of my money. I pass them on a daily basis and I will never so much as go in for a cup of espresso. Disappointing service, and just subpar management. They won't stay in business if they continue to have such a dismissive approach to their customers.
Posted by KC on 12/27/2012
Cannot understand what the hype is all about. We see ourselves as relatively fair-minded Manhattanites and on the mature side. The patrons here seemed young as did their servers. Maybe we're getting fussy or is there a lack of experience at this establishment? The service tonight was similar to that of many other reviewers - rushed, rude and without much style. The wine and food were little better than an Olive Garden. My partner is of Italian heritage and could not find the pasta in the minestrone, which, by the way, required a knife to further cut up the vegetables so that a spoon could be used to consume it. What's the impressiveness re: this place?
Posted by yael on 12/19/2012
socked with oil how can it possible taste like food
Posted by Anonymous on 12/08/2012
I had brunch at this place which was very enjoyable and the prices of the food were reasonable. When the the bill came I was surprised to learn that a small glass of orange juice was six dollars and coffee was 4 dollars. I wouldnt have had as much of a problem with it if the prices were listed on the menu. When my dining companion and I brought this to the attention of the waiter and manager, nothing was done. In fact they tried to defend it which was quite surprising given their food prices. That experience left a sour taste in what was a tasty meal. Not sure I would go back given the plethora of restaurants in that neighborhood. Also the service was quite slow.
Posted by Anonymous on 12/05/2012
What would have been a decent after theater meal was ruined by horrible service. Lots of staff on the floor with complete lack of attention to customers. They won't last long no matter how good the food is. Best skip Rosemary's!
Posted by Jeremy Murphy on 11/30/2012
We merely chanced on the place (start OCT) wondering around the village on the afternoon prior to flying home. I lumped for it on the grounds of the menu alone (also it was buzzing. Didn't think we'd get a table but in 5 we had one. Were seated and after a little confusion someone finally took our orders- neither of us were exactly famished so we went main-course only, a good thing as the food hadn't arrived after 20 mins.. we had to prompt the waiter who seemed oblivious to it all, Another 10 minutes and we did so again pointing out we were due to catch a plane and BTW, this afternoon was good for us? So sorry your orders got lost or some such. Linguini with preserved lemon, Skirt Steak- both perfect. My companion, an Irish steak snob who thinks US doesn't actually produce beef but a genetic alternative- so bravo. To be fair the manageress did see us right over the bill and apologised. But why with seemingly adequate staff the service was semi-detached - one table dealt with- next table ignored. Great food or not if Irish people can't abide such service (and we are easy going) I can't even think what New Yorkers might do. Also.. the Garden on the roof- why not slip in 1 or 5 tables at least? it would be sublime:
Posted by Anonymous on 11/28/2012
Great vibe, and great space. Unfortunately the staff behind the bar has too much attitude to appreciate the cliental. It's not always about "turning a table" when you try to be a neighborhood restaurant in the West Village...I say get with the program.