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Murray Hill / Gramercy >
Posted by bad customer service and mediocre food on 05/08/2008
I recently placed an order for my co-workers and myself, and two of the orders had special requests on them. Because the woman over the phone could barely speak english, it took me at least 10 minutes to explain to her the special requests. But when our food was finally delivered, none of the special requests had been honored! I called to speak to the manager and she told me that her kitchen was busy and when I said that I wouldn't order from them, she basically said: sorry we lost you! She didn't care at all about the fact that two people couldn't eat their food because the special requests had none been applied! The food is mediocre at best anyway... And, on top of all that, they always deliver thai iced tea in a plastic soup bowl! One that makes it impossible to put a straw in and walk around with!
Posted by Claudia on 04/27/2008
Ever since I found this place, I've been going back once a week! I caught them on an off day once, but I still forgive them because I absolutely enjoy the shrimp pad thai very much! It's even served with a salad with a nice peanut sauce. Very fresh & tasty. I appreciate the prices, especially when Republic (right down the street in Union Sq.) charge $11 for their mediocore pad thai! Definitely will continue going here for lunch!
Posted by ams on 04/16/2008
I was having a busy day at work and thought Rohm might be a great choice for Thai. Portions were small, greasy and it was over priced. No More Rohm for me.
Posted by Anonymous on 03/21/2008
Went to Rohm the other night for a friend's birthday - had an awesome time! Most Thai restaurants in the city have the food quality down pat, but very few take the time to put effort into the experience of the restaurant goer. Rohm is one of the lucky few that has nailed the entire experience: great food, great service, and amazing ambiance. The decor in the restaurant was probably the best I've seen and prices are so affordable! Will be back to Rohm again very soon
Posted by Mary on 03/19/2008
I went to lunch with my friend Sylvia and had the duck pad thai for the first time ever, and it was delicious and so satisfying - even took home leftovers! If you go for lunch, get there by noon, as it gets quite crowded. The service was friendly and fast - we were able to make it to the restaurant and back to our office on Canal St. in an hour! Best thai food I've ever had - will be returning here many times in the future.
Posted by Anonymous on 03/08/2008
I had salmon in the garlic sauce - large portion so great value, felt there was a little too much garlic (yes, I know I ordered the garlic sauce, but they overloaded on it) Service was great - quite fast and water was always refilled Overall, a great Thai option in the area. There are some Thai places in the upper 40's or lower 50's (on 9th or 10th Ave so may be inconvenient for some) for a dollar or two cheaper, but the prices here are still really good for Manhattan.
Posted by S&H on 02/07/2008
The first time i ordered they took forever but when the food arrived it was so worth it! I gave it a second try on delivery and got it in 20 mins, so i think they've got it all worked out. My wife and i decided to go last night and eat there since we were right around the corner after work. The service was great, the food was absolutely amazing and the place is really cute. I love all the candles and the little fireplace and the music. The food was so fresh. I'm totally all about this place, i will definitely be going back at least twice a month. I think that by now they have worked out all the kinks.