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Weird "esoteric" menu, reputation based on hype, bizarre build out - they waitress was ok, but I could tell her coworkers took a trip to "yawn, I'm too cool land". I can understand slamming this place. Brunch here sucks.

Whenever I see a much of reviews saying the service was bad I kind of always assume the review was being overly harsh, a lot of people demand incredibly high standards for service and I’m pretty easy going and like to focus on the food. Well, in this case all the reviews are spot on. The service here is really bad. From the second we walked in to the moment we left it was truly bad. I always like to make excuses, they had an off night, or they were slammed, or whatever, but there is no excuse. Part of the table never received either the appetizer or main course, one main had to be sent back for being raw (sever grabbed the plate and walked away without a word), one had to be sent back because it included mushrooms which the guest politely asked not to be included (different server grabbed the dish and walked away without a word), as if it was too difficult to explain anything. Waited 20 minutes to make a drink order, waited forever between apps and mains, the list goes on and I don’t want to continue complaining, it is a shame because the food that was served was fairly good, but I can never go back to this place. Too bad, nice space, pretty good food, but will never return.

I would come here everyday if I could. Everything is local and organic and delicious and the servers are very cute and nice.

The only people that think the service is good here are the friends who hang out at the bar all day & consume the wait staff with conversation instead of letting them concentrate on their tables - definitely some basic etiquette on training in customer service is needed. The food is decent if you can overlook the poor service.

I have gone here multiple times, living a block away. The food tries to be innovative, but usually comes up about average. The space is amazing, high ceilings and a great retro feel. The service is slow and often forgetful. It seems often understaffed, but unlike other reviewers I have not experienced rude servers. Bottom line, worth trying out, but don't bring high hopes.

apparently the servers hired must be standoffish, forgetful and rude. failing that, at least be extremely attractive, because that's all they seem to have going for them. food has gone downhill and the last two trips left me or my dining companion in bad shape. it's unfortunate because the space is great, the location is ideal and the food was at one time innovative, fresh and delightful. now it's just mediocre at best. this i could normally tolerate but the service, oh god, i could lament about the service for days. i once actually had to get my own tableware and napkin because the server kept sailing by or just leaning against the counter, inspecting her fingernails. really? well forget you.

now i don't even bother. the decor is great and if you're there during a weekday morning or afternoon it's one of the most relaxing places to be. the service however, is really going downhill. the last waiter i had on a tuesday morning could barely utter "hello". it felt like he just didn't want to be there. it has gotten consistently worse and i've decided to no longer go there.(even though i like the food). there are just too many places and this one isn't worth spending my time and money at. great macaroni and cheese too!