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Posted by Beverly on 06/30/2012
I have enjoyed Red Eye Grill in the past but not tonight. The lobster cocktail lacked any taste resembling a lobster. Halibut was okay. Red velvet cake was stale and not worth the calories. MANY menu choices were unavailable. Not impressed, especially for the money.
Posted by RTS (NY Native) living in Atlanta on 01/04/2012
During the Christmas Holidays my husband, daughter and I ran upon this restaurant late in the afternoon and were thrilled to be seated at scenic window table. We were not rushed, had great food: crab scampi (delectable), chopped vegetable salad w/chicken (lemon vinaigrette excellent and lots of fresh vegetables), mussels and great cut fries. With a couple of glasses of wine (for us) this was a lovely experience!
Posted by Chance Foster on 04/19/2011
This used to be the place to have a good meal with good service. A place to bring friends. Not anymore. My very last dining experience there was terrible. It used to be the service was good and the food very good. Now the waiters are more full of their own self importance to care less about the paying customers who keep them employed. Orders were gotten wrong are taken with a laissez- faire attitude. So management taken note....Because other restaurants are always taking note...
Posted by anonymous on 04/15/2011
Have been here for dinner and I liked it, so I tried it for lunch. The service was good as usual, but the salad with chicken was awful. If I wasnt with a client, I would have sent it back. Too many other good choices in the area, so pass on this place for lunch.
Posted by anonymous on 11/01/2010
We had a 5pm reservation for 7pm Carnegie Hall event. It turns out the restaurant opens @ 5pm for dinner & they would not seat us 15 minutes earlier. There were still lunch customers seated- they serve lunch until 4:30pm. Finally @ 5pm exactly there began to serve everyone with a 5pm reservation, about 50 people. We ordered our drinks at 5:05 & received them a half hour later. At this time we ordered dinner which wasn't served until 50 minutes later-1/2 hour before our show. We inhaled our dinner which was way too expensive. The management & wait staff were rude.
Posted by Anonymous on 09/26/2010
Nice atmosphere, Mediocre service, Lousy food. No staff on the terrace to greet and seat us. The "Dancing Shrimp" appetizer (their claim to fame)was nothing spectacular. A little overcooked, and it looked like more food than it really was because they leave the inedible heads and bodies on. Then after waiting 40 minutes for our main course the waiter finally brought out our two orders of fish and chips. right off the bat, when you order "Fish & Chips" in in a decent restaurant. "Chips means heavy cut fries, not burned up curly fries. The fish was undercooked, the inside of the batter was still slimy. For five bucks I could have had a better meal at Aurthur Treatures or Long John Silver's. Being from New York, I'm no stranger to expensive restaurants, But this place was just a rip-off. I doubt the fish was even cod, but probably pollack.
Posted by Erica Klein on 04/13/2010
Once in awhile in New York you encounter someone who embodies the phrase "professional waiter" in the best sense of that idea; someone who is anticipatory, encouraging and who provides warm, flawless service. That would be Steven at the Red Eye Grill, someone who doesn't view service as a chore, but as a real opportunity, which is how many diners secretly think about it. Because the food at RedEye is generally good (although I question whether there should really be a still-hot lobster atop a cold Cobb salad), and it's well located for the theaters and concert venues nearby, you can guarantee yourself a superb experience here if you just ask for Steven. Just one example of his thoughtfulness: when I asked for spicy mayo for my lobster, he suggested three other sauces that might be delicious as well and brought them all to the table along with the spicy mayo from the sushi bar. He also noticed I liked mint in my virgin mojito and that I ordered mint tea after the meal and surprised me with some fresh mint to boost the mint flavor of the latter. Kudos to this outstanding service person -- may there be more like him throughout Manhattan!