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Posted by BBQ SOULJAH on 05/10/2008
Even though their deliveries may take forever and the food but not get to your door warm enough... the fried chicken is still bangin, the mac and cheese is ridiculous, and the biscuits is crazy gooooodd. I definitely looooove the smothered fried chicken with gravy...ahhh mannn.. that's soooooo good.
Posted by Native UWSer on 05/04/2008
I'm not a huge fan of their BBQ, but their sides are huge portions of veggies that are fresh and yummy. Their Caesar salad is delicious. But their Po Boy sandwiches are why I keep coming back. The main entrees are overpriced in my opinion, but the sandwiches are an amazing deal and so, so good. They have great sauce on them, whatever it is. And finally, the kids meals are one of the best deals on the UWS$5 for a smaller portion of any adult meal. Such a great deal. The desserts are incredible too. We don't do delivery, but I commend their plastic buckets which eliminates plastic bags. We do take out and eat it in the park. Best place in the nabe for that.
Posted by Apikores on 01/20/2008
The people complaining here about Rack&Soul have no idea what they're talking about. Fried chicken DELIVERY?? Come on. Anyone who really appreciates soul food or for that matter ANY food especially in NYC, knows that you don't order fried food delivery. When I picked up my order the other day for dinner I got a *gargantuan* container packed to the brim with succulent pulled pork and some of the best BBQ chicken wings short of Dinosaur. The pork is good qualityshoulder, I'm guessingand there's very little sauce to distract from the tender, porcine goodness. It is easily as soft, yielding, and flavorful as any Berkshire pig I have tastedand trust me, I've tasted a lot of pork. I was tossing bits of it into noodle soup for the next two days, and biting into the vinegar-infused, crunchy skin was like a revelation from the gods of pork. My girlfriend and I almost ended up in a fight over the last wingleft intact so bone aficionadoes can enjoy gnawing the skin and meat off the tip. The sides, usually nothing more than a distraction at BBQ joints, were interesting: mac&cheese was greasy, cheesy, and would probably have hit the spot if we were stoned, and braised-to-melting collard greens were suffused with pork flavor and an odd sweetness (sugar? who knows). Speaking of sweet, the honey-infused biscuits are sweet to the point of being sickly. I normally don't have much of a sweet tooth, but I do love biscuits, so I enjoyed them, but biscuit purists will definitely be outraged. The high quality and bountiful quantityI got three or four meals out of the platter was an amazing bargain for $17.95, especially in this neighborhood. While I have only eaten in once, I remember pleasant and prompt service, as well as ribs with the rosy "smoke ring" that is the hallmark of an authentic smoking process. When I ordered in the other day, the waitress was friendly and polite and the food was ready in less than 10 minutes: by the time I got home, 7 blocks away, it was still piping hot. Charles Gabriel has really hit on something good here.
Posted by Tasty on 01/09/2008
I ordered delivery for the first time tonight. Fried chicken with mashed potatoes, beans, and pecan pie. The basics. It took 50 minutes for a 10 block delivery. Food arrived cold and the potatoes were missing altogether. When I called to complain, I was put on hold 10 minutes. I called back and they offered to send a new meal. The new meal arrived 30 minutes later. The chicken was barely warm and there was no gravy for the mashed potatoes. Also, the pecan pie tastes like gravel. My advice? Go somewhere else. Anywhere else.
Posted by Hambone on 12/18/2007
I feel like I'm reviewing a different place. I went for lunch and the service was perfect. Not just good but perfect. The portions were sizeable. beef ribs/mac&cheese/greens
Posted by Epi Zin on 11/08/2007
I have ordered from Rack and Soul and I have eaten there a few times. The food is really good, but it is not spectacular. I feel, as an African American homesyle cook they hit the spot but miss the mark. Understanding how expernsive it is to own a business on the upper westside, the prices are high, but the value is not there. Too much energy is spent on cosmetic and not on giving more to the customers. I think the mac-n-cheese is good, the chicken is very moist and my mate loves the fried catfish. However, they can be cheap with their portions! I hate that!
Posted by Love it! on 10/30/2007
Sure, I have to admit the customer service is just a tad slow, but it's worth it. Rack and Soul is a little crazy on Friday nights and pretty much every night of the buisness week, but the waiters are friendly and polite...SO not a waste of your time if you're in a good mood.